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Instructional Designer - 1 Year Contract

Toronto, Canada

Momentum Financial Services is a leading provider of financial services in North America. For 40 years, we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.

Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.

Job Description

GENERAL JOB DESCRIPTION

The Instructional Designer will utilize instructional design theories, practices, and methods to create engaging course content and activities that enhance knowledge acquisition and skills development. To do this effectively, the incumbent must learn business content and systems applications quickly, then set course and learning objectives, and design courses that take advantage of a blended instructional methodology. The work also requires an understanding of our company’s mission and values, allowing the Instructional Designer to align training that helps employees meet business drivers and goals.

DUTIES/RESPONSIBILITIES

Instructional Design Duties/Responsibilities:

  • Partners and maintains strong interaction with subject matter experts and other team members to create, review, and revise materials, valuing others’ input, expertise, and diversity.
  • Develops interactive, engaging training experiences by applying the principles of adult learning, including:
    • Addressing learners' past experiences and expertise
    • Building content sequentially
    • Using experiential and interactive training techniques
    • Helping learners apply training content to their jobs
    • Creating contextualized practice and assessment opportunities
  • Identifies opportunities and activities to promote knowledge transfer before, during, and after formal training experiences.
  • Ensures training content is accurate and supports identified competency requirements.
  • Develops and publishes all collateral training documents, utilizing plain language writing techniques.
  • Tests courses with appropriate audience.
  • Other tasks as deemed necessary by the L&D Senior Manager to support the needs of the business.

LMS Administration Duties/Responsibilities:

  • Assist with the maintenance of the content and structure for the LMS offerings
  • System Reporting – Creating, sharing, and updating as necessary
  • Understand the impact of all future LMS vendor releases and patches
  • Troubleshoot employee issues and provide solution.

Qualifications

EDUCATION/EXPERIENCE

  • Three to four years of progressive experience in learning and development, preferably in a retail setting
  • Experience using the basic principles of adult education in developing and designing e-learning course content
  • A degree in instructional design, education, or a related field
  • Demonstrated ability to manage relationships throughout the organization, coordinating time and resources according to shifting priorities

REQUIRED SKILLS/ABILITIES

  • Applied understanding of the principles of pedagogy and instructional design
  • Demonstrated ability to create courses for a blended training program
  • Proven ability to manage multiple projects concurrently
  • Proficient with Microsoft Office Suite, Learning Management Systems (Cornerstone a plus but not required), Articulate 360 (Storyline, Rise), Canva
  • Ability to survive and thrive in a fast-paced working environment
  • Excellent verbal and written communication skills
  • Excellent attention to detail
#SJ

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

*Notice to Ontario Applicants – Momentum Financial Services Group is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notify Momentum Financial Services Group if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, we will work with you to determine how to meet your needs.

Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this role.

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Employment and Verification Information:

  • Money Mart will review all submissions, and interview the most qualified candidates based on their knowledge, skills, abilities, and other competencies.
  • Candidates who do not meet the requirements, in the recruitment process, for employment will remain classified as applicants and may re-apply for any future job posting and shall receive equal consideration.
  • Only successful applicants will be contacted.
  • All resumes will be kept on file for a period of three months.
  • Money Mart is committed to protecting the rights of individuals to privacy with regard to the processing of personal data.
  • It is necessary for Money Mart to process personal data in the normal and proper conduct of business operations.
  • Such processing will be conducted fairly and lawfully in accordance with Canada’s Federal Personal Information Protection and Electronic Documents Act including the ten principles set out in the National Canadian Standards Association: Model Code for the Protection of Personal Information.
  • If there is a query regarding the accuracy of your personal data then your query will be dealt with fairly and impartially.
  • Money Mart holds data on prospective, current and former candidates, as well as prospective, current and former staff
  • This data is held securely in electronic and/or as a paper record.
  • The processing of this data is subject to the rules laid down under Canada’s Federal Personal Information Protection and Electronic Documents Act.
  • Personal data will only be used for the proper purposes of the employment business.
  • The protection of your personal data will be governed by the provisions of Canada’s Federal Personal Information Protection and Electronic Documents Act. Access to your data will be restricted to those personnel to whom it is necessary for proper purposes.
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