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Director, IT Infrastructure

Toronto, Canada

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

  • Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair.
  • Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.
  • Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.
  • Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.
  • Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.
  • Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Director, IT Infrastructure
The Director, IT Infrastructure will lead the transformation of our enterprise infrastructure, driving a secure, compliant, cloud-first strategy that supports business growth, customer needs, and regulatory expectations. This leader will oversee infrastructure operations across on-premises, hybrid, and AWS cloud environments while managing strategy, modernization, cost optimization, and risk mitigation.

What You’ll Do

  • Manage all aspects of IT infrastructure operations across on-premises, hybrid, and AWS environments
  • Lead modernization initiatives, including cloud migration, legacy decommissioning, and infrastructure upgrades
  • Recommend, design, and implement enterprise architecture strategies, including serverless and cloud-native approaches
  • Oversee IT infrastructure budgets, including AWS cost governance, forecasting, and optimization
  • Partner with business leaders, risk, and compliance teams to ensure resilience, security, and audit readiness
  • Develop and maintain enterprise architecture models across operational, data, and business intelligence environments
  • Advise on cloud and infrastructure strategies, security controls, automation, and implementation methodologies
  • Lead working groups to ensure governance, lifecycle management, and continuous improvement of infrastructure standards
  • Manage vendor relationships, contracts, and performance metrics for infrastructure providers
  • Implement IT service management (ITSM) standards, tools (e.g., ServiceNow), and methodologies aligned with ITIL v4
  • Design and manage service catalog and service level management, including SLOs for cloud services
  • Identify and mitigate infrastructure risks, including cybersecurity threats and cloud migration challenges
  • Promote a risk-aware culture by proactively escalating significant risk issues to senior leadership
  • Research and pilot new infrastructure technologies (e.g., containerization, observability, IaC) to align with business goals

What You’ll Bring to the Table

  • Deep expertise in enterprise infrastructure architecture, hybrid and cloud-native environments (AWS focus)
  • Proven leadership experience in infrastructure strategy, cloud migration, and enterprise-scale modernization
  • Strong knowledge of infrastructure security, data protection, and cloud governance in regulated industries
  • Excellent communication and stakeholder management skills with the ability to present to executives, boards, and auditors
  • Skilled in vendor evaluation and negotiation, including contracts and SLAs
  • Demonstrated ability to lead cross-functional teams, drive change, and build high-performing talent
  • Familiarity with IT service management frameworks, enterprise architecture methodologies (e.g., TOGAF), and compliance standards (ISO 27001, SOC 2, GLBA)
  • Strong technical expertise across compute, storage, networking, DevOps tooling, and disaster recovery solutions

Education + Experience

  • Bachelor’s degree in Computer Science, Information Technology, or related field required
  • AWS, ITIL, PMP, MCSE certifications are a plus
  • 12+ years of progressive IT infrastructure, architecture, and operations experience
  • 8+ years of hands-on enterprise infrastructure management (on-prem and AWS)
  • 5+ years in leadership roles overseeing cross-functional infrastructure teams and strategy
  • Proven track record leading cloud migrations, infrastructure modernization, and compliance-driven programs in financial services or similarly regulated industries

Ready to lead infrastructure transformation at scale? Apply today and help shape the future of secure, cloud-first financial services.

#SJ

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Employment and Verification Information:

  • Money Mart will review all submissions, and interview the most qualified candidates based on their knowledge, skills, abilities, and other competencies.
  • Candidates who do not meet the requirements, in the recruitment process, for employment will remain classified as applicants and may re-apply for any future job posting and shall receive equal consideration.
  • Only successful applicants will be contacted.
  • All resumes will be kept on file for a period of three months.
  • Money Mart is committed to protecting the rights of individuals to privacy with regard to the processing of personal data.
  • It is necessary for Money Mart to process personal data in the normal and proper conduct of business operations.
  • Such processing will be conducted fairly and lawfully in accordance with Canada’s Federal Personal Information Protection and Electronic Documents Act including the ten principles set out in the National Canadian Standards Association: Model Code for the Protection of Personal Information.
  • If there is a query regarding the accuracy of your personal data then your query will be dealt with fairly and impartially.
  • Money Mart holds data on prospective, current and former candidates, as well as prospective, current and former staff
  • This data is held securely in electronic and/or as a paper record.
  • The processing of this data is subject to the rules laid down under Canada’s Federal Personal Information Protection and Electronic Documents Act.
  • Personal data will only be used for the proper purposes of the employment business.
  • The protection of your personal data will be governed by the provisions of Canada’s Federal Personal Information Protection and Electronic Documents Act. Access to your data will be restricted to those personnel to whom it is necessary for proper purposes.
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Diversity, Equity and Inclusion

Momentum Financial Services Group (MFSG) integrates questions about diversity, including race and ethnicity, into its job application process to support its commitment to equity, diversity, and inclusion. These questions are designed to collect demographic information for the purpose of analyzing and improving hiring practices, ensuring they are inclusive and equitable. Applicants have the option to disclose their demographic information. Choosing not to provide this information will not affect their application status.

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