Senior Manager, Enterprise Infrastructure

GENERAL FUNCTION

The Senior Manager, Enterprise Infrastructure is a hands-on engineering leader responsible for the build and technical implementation of enterprise IT infrastructure. Reporting to the Director, IT Infrastructure, this role plays a key part in modernizing the organization’s technology footprint—including on-premises and AWS-based infrastructure. Responsibilities span hardware/software lifecycle management, infrastructure architecture, system design, server builds, cloud adoption, automation, and environment provisioning. The role requires a balance of deep technical execution and strong cross-functional collaboration to meet evolving business needs in a regulated financial environment.

DUTIES/RESPONSIBILITIES

• Leads the design and implementation of enterprise infrastructure solutions that are scalable, secure, and aligned with business and architectural goals.
• Plans and executes infrastructure build-outs for both on-premise and AWS environments, including provisioning, configuration, and automation.
• Reviews and implements best practices across the Windows Server and hybrid infrastructure landscape, incorporating cloud-native design patterns where appropriate.
• Coordinates support with vendors for hardware and software lifecycle management, upgrades, and ongoing optimization.
• Supports the Director in the development of Disaster Recovery and Business Continuity frameworks, including automation and failover testing.
• Manages and administers VDI / virtual desktop environments.
• Oversees storage architecture, provisioning, monitoring, backup strategy, and growth planning.
• Provides technical leadership and direction to systems administrators, DevOps engineers, and infrastructure support staff.
• Designs, implements, and maintains stable, resilient, and high-performing AWS infrastructure (e.g., EC2, S3, IAM, RDS, CloudWatch, Auto Scaling).
• Acts as a hands-on escalation point for infrastructure build issues, outages, or project blockers across compute, storage, and networking.
• Interfaces with IT Operations and Service Desk to ensure smooth deployment and transition of new infrastructure into operational support.

EDUCATION

• Bachelor's Degree in Computer Science, Information Technology, or related field is required
• AWS, ITIL, PMP, MCSE certifications are a plus

EXPERIENCE

• 8+ years of hands-on experience in IT infrastructure engineering, virtualization, and systems design
• Extensive experience working with VMware, Nutanix, Windows Servers, and cloud platforms such as AWS and Azure
• Practical knowledge of PowerShell scripting, SCCM, patching, and automation practices across infrastructure environments
• Proven ability to execute infrastructure build initiatives including server deployments, storage provisioning, and environment configuration
• Experience in enterprise-level software deployment and integration, including evaluating and recommending vendor technologies
• Familiarity with hybrid infrastructure models and scalable architecture patterns, with exposure to cross-team collaboration on infrastructure modernization projects

SKILLS

• Demonstrated ability to design, deploy, and maintain infrastructure that achieves high levels of performance, availability, and resilience.
• Strong hands-on skills in server provisioning, scripting (e.g., PowerShell, Bash), and infrastructure automation (e.g., Terraform, CloudFormation).
• Expert knowledge of storage and backup technologies—architecture, configuration, tuning, and lifecycle management.
• Strong understanding of infrastructure project lifecycles and SDLC integration (build to deploy).
• Ability to interpret business and application requirements and translate them into robust technical infrastructure and platform designs.
• Ability to work in a fast-paced, team-oriented environment with strong troubleshooting, documentation, and communication skills.