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Business Operations Executive

Taipei, Taiwan

About Us

MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., Philippines, and Taiwan.

Join our dynamic Taiwan Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

About the Job

Money101 is on the hunt for a meticulous and detail-obsessed Commercial Operations Analyst to join our dynamic Commercial team. This role is mission-critical: ensuring that all listings and provider-related content published on our Money101 platform are accurate, compliant, and promotion-perfect. You'll work closely with our Product, Marketing, and Commercial teams to QA everything from provider T&Cs to promotional copy — basically, if it's going live, you're the last line of defense.

This is your chance to flex both your analytical eye and your love for consistency in a fast-paced digital environment. Think: part detective, part editor, part guardian of great user experience.

The Business Operations Executive will be responsible for:

 

Website Content Validation and Updates

  • Manage and maintain the main website CMS (Content Management System), ensuring timely and accurate publication, updates, and adjustments of providers’ information.
  • Cross-check published product content against original source materials, including product brochures, provider websites, and campaign briefs.
  • Ensure all content is accurate in Traditional Chinese and relevant to the Taiwan market.

Quality Assurance & Compliance

  • Conduct thorough quality assurance checks on product listings and result pages, including provider terms & conditions, offers, and disclosures prior to publication.
  • Validate content accuracy and alignment with source materials provided by financial institutions and commercial partners.
  • Identify discrepancies and proactively flag potential compliance or regulatory risks.

Commercial Operations Management

  • Partner with Business Analysts (BA) to regularly update providers’ performance results in commercial and financial documents and dashboards.
  • Support budget accrual and re-accrual processes to ensure smooth financial and budgeting operations.
  • Assist with invoicing processes to ensure accuracy and timely completion for each business case.
  • Serve as a key support to the commercial team in managing deal contracts and related documentation.

Collaborative Review

  • Work closely with Product Content and Marketing teams to ensure campaign timelines are met without compromising content quality.
  • Support Commercial team members in interpreting terms & conditions and promotional mechanics to ensure accurate representation in listings.
  • Collaborate with BA to analyze commercial performance and CMS effectiveness, providing recommendations for business improvements.

Continuous Improvement

  • Log findings and maintain an error-tracking database to support continuous improvement and feedback loops.
  • Proactively recommend enhancements to CMS processes, tools, and templates.
  • Participate in retrospectives and review meetings to improve campaign and product launch execution and timelines.

In this role, we are looking for someone with:

  • 2–3 years of experience in CMS management, quality assurance, content review, compliance, editorial operations, business operations, or a related role—preferably within a digital or financial services environment.
  • Proficiency in Traditional Chinese, with the ability to review and understand localized financial terminology, campaign messaging, and provider terms & conditions tailored for the Taiwan market.
  • English proficiency to collaborate with regional product teams on CMS updates, adjustments, and issue resolution.
  • Exceptional attention to detail with a strong ability to identify inconsistencies and errors.
  • Ability to work under pressure while managing multiple projects and deadlines.
  • Comfort working within CMS platforms and collaboration tools such as JIRA, Confluence, Asana, Excel, or Google Sheets.
  • Understanding of financial products and related offers within a rewards-based program.

Good to Have

  • Familiarity with financial products in the Taiwan market (e.g., credit cards, loans, bank accounts) is a strong advantage.

 

#Money101
#LI-AK1

What can you expect from us?
 
Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.
Work: We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.
Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.
Thrive: We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group
 
EEO Statement
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.

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