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Associate, Creatory Operations

Kuala Lumpur, Malaysia

Associate, Creatory Operations

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025. 

Creatory is part of MoneyHero Group’s portfolio of personal finance brands, connecting all of the participants of MoneyHero Group’s ecosystem by promoting creators as the bridge to connect financial institutions with their potential customers.

Creatory offers a solution to creators in Asia, who can use the Creatory platform to connect to income earning opportunities and partner with the brands and products that best align with their values and personal brand, with end-to-end support throughout the whole process. The platform, which previously launched in 2019 under the name eKos_Connect, has already been collaborating with over 350 creators, across Singapore, Hong Kong, Taiwan, Malaysia and Philippines and has helped its creators collectively earn a total of over US$1.5 million.

 

About the Job

In this role, you will support end-to-end Hong Kong Creatory’s marketing campaigns and reporting functions. You will be a strong collaborator in working with other teams and thrive in a fast paced environment.

 

The Associate, Creatory Operations will be responsible for:

Campaign, Project & Account Management:

  • Able to create, maintain and execute affiliate plan based on various campaign initiatives
  • Coordinate with internal stakeholders across different functions to ensure campaign details are up to date
  • Maintain timely delivery updates of marketing campaigns to external stakeholders, designated for promotional and recurring campaigns
  • Collaborate with the internal team and build the landing pages for different campaigns & channel partners 
  • Review & Optimize campaign execution procedures, user journeys and landing pages for channel partners & content creators 
  • Work closely with internal stakeholders in building, implementing, tracking and improving acquisition campaigns
  • Assist in affiliates recruitment and management 
  • Support local team on business development initiatives, campaigns, and pitches
  • Capable of managing multiple deliverables and ability to seamlessly transition among them

Reporting and analytics: 

  • Support local teams on business development initiatives, campaigns and data requests
  • Manage the MIS/data reporting, metrics tracking and reporting for Ops function
  • Facilitate coordination and production of monthly financial, and other reporting related deliverables
  • Measure key results, including revenue, competitive and supply metrics
  • Provide recommendations on how to improve operations process to partners and leadership team

In this role, we are looking for someone with:

  • At least 1 to 2 years of experience in a marketing operations or sales operations role
  • Fluency in English and Cantonese/Chinese, with the ability to read and understand Traditional Chinese.
  • Basic knowledge of digital marketing, understanding of conversion drivers in an online environment, and reporting and insights creation;
  • Strong communication skills to communicate with different internal and external stakeholders, and in particular to present complex quantitative analysis in targeted, easily understandable messaging;
  • Excellent planning, analytical and organizational skills alongside high attention to detail;
  • Take a structured approach to capture new leads and projects as well as assignments and to solve challenges

Good to have:

  • Basic to intermediate Excel proficiency

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What can you expect from us?
 
Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.
Work: We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.
Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.
Thrive: We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group
 
EEO Statement
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.
 
Important Information for Job Applicants
Recruitment fraud and fake job postings have become increasingly common and sophisticated. At MoneyHero Group, we are committed to maintaining a fair, transparent, and secure hiring process, and we take candidate trust and safety seriously.
Most legitimate opportunities at MoneyHero Group are published on our official careers portals, and our Talent Acquisition team will contact candidates only through authorized channels and official MoneyHero Group email addresses. For selected executive-level or confidential searches, we may partner with trusted recruitment firms, and candidates may be contacted by authorized recruitment partners engaged by MoneyHero Group.
MoneyHero Group will never request payment or ask candidates to share sensitive personal or financial information, such as banking details, during the recruitment process.
If you are contacted by someone claiming to represent MoneyHero Group and are unsure whether the communication is genuine, or if you receive a message about a MoneyHero Group opportunity that is not listed on our official careers portals, please contact us directly at recruitment@moneyherogroup.com to verify.
 

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