Job Application for Branch Manager at Money Mart

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.

Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.

At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.

We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.

Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.

What we Offer:

Market competitive Pay
Monthly bonus potential based on the operational success you drive

Other Benefits Include:

Comprehensive Medical/Dental Benefits
Competitive Paid Time Off
Plan for your future with our group Retirement Options
Education Reimbursement Program to invest in your education and career growth.
Exclusive Perks through Perkopolis - enjoy special discounts and offers.
Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
Discounted company services including foreign exchange and Koodo services.
And Much More!

Branch Location: 180 Herbert Blvd Unit 48

During a typical day, you will:

Deliver results on store profitability goals
Provide quality customer sales experience through efficient execution of all customer transactions
Handle cash and accurately enter transactions into the system
Contact customers over the phone with past due balances and negotiate payment terms and schedules
Hire and develop the branch team
Manage the team to ensure targets are met
Audit documentation to ensure accuracy
Ensure safety, security, and compliance polices are followed

Successful candidates will:

Have a minimum of one year experience in a management or team lead role
Have a minimum of one year of financial services and sales experience
Be sales driven and customer service focused
Have a passion for sales and developing a sales team
Have a track record of developing a sales team and achieving sales goals
Have previous cash handling experience
Have a high school diploma or equivalent work experience
Bi-lingual French/English is a requirement

#SJ

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

About Money Mart – Our Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

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This position requires the successful completion of a credit and criminal background check. Are you comfortable proceeding with these checks as part of the hiring process?

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This position is in a retail environment that requires open and flexible availability. Are you able to work a range of shifts, including evenings, weekends, and holidays?

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I represent and warrant that all the information provided is true and correct and that I have not withheld any information which would affect Money Mart’s decision to offer me employment. I authorize Money Mart to verify the information provided.

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Employment and Verification Information:

Money Mart will review all submissions, and interview the most qualified candidates based on their knowledge, skills, abilities, and other competencies.
Candidates who do not meet the requirements, in the recruitment process, for employment will remain classified as applicants and may re-apply for any future job posting and shall receive equal consideration.
Only successful applicants will be contacted.
All resumes will be kept on file for a period of three months.
Money Mart is committed to protecting the rights of individuals to privacy with regard to the processing of personal data.
It is necessary for Money Mart to process personal data in the normal and proper conduct of business operations.
Such processing will be conducted fairly and lawfully in accordance with Canada’s Federal Personal Information Protection and Electronic Documents Act including the ten principles set out in the National Canadian Standards Association: Model Code for the Protection of Personal Information.

If there is a query regarding the accuracy of your personal data then your query will be dealt with fairly and impartially.
Money Mart holds data on prospective, current and former candidates, as well as prospective, current and former staff
This data is held securely in electronic and/or as a paper record.
The processing of this data is subject to the rules laid down under Canada’s Federal Personal Information Protection and Electronic Documents Act.
Personal data will only be used for the proper purposes of the employment business.
The protection of your personal data will be governed by the provisions of Canada’s Federal Personal Information Protection and Electronic Documents Act. Access to your data will be restricted to those personnel to whom it is necessary for proper purposes.

Please be informed that your application to this job offer will trigger some processing of your personal data by the recruiting company, the data controller. Greenhouse, the data processor, has no control over such personal data processing. For more information on these personal data processing, please refer to the recruiting company’s privacy policy.

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Branch Manager

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