Job Application for Service Technician at Monroe Tractor

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!

We’re looking for a skilled Diesel Technician with a strong background in heavy equipment. In this role, you’ll provide professional, safe, and efficient support for our branch, handling everything from routine maintenance to complex diesel engine repairs.

Qualifications

Prior experience in heavy construction equipment or agriculture equipment is preferred
Strong independent work ethic but also able to work collaboratively with a team
Excellent customer service skills; a builder of relationships
Clear and concise communications
A strong sense of urgency, focusing on time
Computer skills

Responsibilities

Provide technical service to equipment
Read job orders
Observe and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively
Follow checklists to ensure all critical parts are examined
Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
Test-drive vehicles to ensure that they run smoothly
Tag all warranty parts and return them to the warranty clerk
Attend training classes and keep tabs on factory technical bulletins
Develop and maintain positive relationships with customers to increase overall customer happiness
Properly complete the service and/or repairs assigned by the supervisor
Complete all work according to the applicable safety requirements and published procedures
Participate in, and utilize to the best of one’s abilities, technical training as assigned by management
Maintain your designated workspace in an organized and clean manner
Ensure guest vehicles are returned as clean as they were before being serviced
Show the utmost courtesy to all guests, visitors, and dealership personnel
Make every effort to achieve the production objectives set by management
Adhere to the manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications
Any other duties as outlined by the Service Supervisor and, or management

Technician Benefits

Annual Tool/Shoe Allowance.
Uniforms provided.
Discounts on products and services.
Continued education, manufacturer hands-on and web-based training.

Company Benefits

Medical, Dental & Vision Insurance
Health Savings Account (Employer + Employee Contributions)
Accident & Disease Insurance
401K Plan + Match
Competitive Paid time off Policy
Short/Long Term Disability
Annual Reviews

Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.

This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you.

Pay Transparency

$20 - $30 USD

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By typing my name below, I understand that if I am hired, my employment may be terminated with or without cause or notice, at any time, at either my option or that of the Company. I understand that no management representative has any authority to enter into any agreement for continuing employment for any specific period of time or which is contrary to the foregoing and that any such agreement must be in writing and signed by the Company President. I give the Company permission to contact all or any of my previous employers and references and authorize them to disclose any information the Company may request in the course of its investigation of this application for employment, and I hereby release the Company and such references and prior employers from any and all liability with respect to such disclosures. After a tentative offer of employment has been made, if requested by the Company, I agree to take a job-related medical examination at no personal expense and authorize the examining physician to disclose the findings to the Company. I understand that any offer of employment is conditioned upon receipt of satisfactory references and satisfactory completion of any such job-related medical examination. I also understand that I may be requested now or at any subsequent time during my employment with the Company to submit to drug and/or alcohol tests, at the Company’s expense. I understand that if I refuse to take the test, my employment may be terminated immediately. I have provided truthful and complete responses to all inquiries in the application and authorize the Company to investigate all statements contained in the application. I understand that the discovery of any falsification or omission constitutes grounds for immediate dismissal or refusal to hire. If employed, I will abide by the Company’s rules and regulations, which I understand are subject to change by the Company.

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