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Analyst, Research & Insights

Washington, DC 20004

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

Position Overview: MSE's Business Intelligence team supports Business Operations across various revenue channels by providing analytics, data visualizations, CRM operations, sponsor analytics, etc. The Analyst, Research & Insights will support these revenue channels along with our Media properties. This role will collaborate with our BI group, sales/service, and marketing leaders to provide analyses, visualizations, and insights with the intention of growing revenue. Additionally, this person will continue down the path of creating and delivering value to various fan segments for our owned properties.

Are you a strong analyst looking to live at the intersection of data, entertainment marketing, and revenue generation? We would love to hear from you!

Responsibilities:

  • Work with various partners around the organization to drive incremental revenue, improve operational processes, and investigate incremental data and technology that can be used.
  • Mine our data using SQL and R to provide valuable insights on tickets, surveys, and marketing efforts.
  • Assist in creating analyses and dashboards in Tableau to inform leadership as to various opportunities to grow our business.
  • Work with other Business Intelligence resources to build dashboards and leverage tools on hand.
  • Research ways in which teams are growing their footprint both in and out of arena to drive incremental revenue.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor's degree or equivalent experience.
  • Experience with Microsoft Excel and other analytics tools.
  • Experience distilling large data sets into useful insights by building consensus with organizational leaders.
  • Experience with Tableau or other visualization tools.
  • Experience with marketing analytics platforms such as adobe analytics, google analytics, and placing pixels is preferred.
  • Outstanding interpersonal, written, and verbal communication skills.
  • Experience in sales operations roles supporting revenue leaders.
  • SQL skills for management of large data sets.
  • Ability to learn quickly while on the job.
  • Organization, punctuality, and attention to detail.

Pay Range: $58-62k USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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