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Broadcast IT Engineer I

Washington, DC 20004

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

Position Overview: The Broadcast IT Engineer I is responsible for maintaining, monitoring, and administration across corporate and broadcast IT infrastructure inclusive of business workflow, broadcast workflow, and event productions and technology within the various locations that support Monumental Sports & Entertainment businesses.

Are you a go-getter who loves contributing in a dynamic environment? So are we! We'd love to hear from you!

Responsibilities:

  • Collaboration, installation, and integration of IT centric workflows and technologies to support real time broadcast and production.
  • On-site support for live event staging and broadcasting. Supporting live events and the concepts of live video production techniques is required.
  • Perform problem solving and maintenance to support maximum up time, often in a live, high-pressure environment.
  • Assist and direct Tier 1 resources with solving advanced issues.
  • Monitor and manage the Office 365/Exchange hybrid email system.
  • Provide departmental support on a rotating basis with other staff for arena events and provide 24/7 coverage.
  • Maintain all documentation, including as-builts, wire lists, cable labeling, and other drawings.
  • Complete scheduled change submissions and real time communication of active issues.
  • Research and share recommendations for equipment acquisitions, upgrades, or replacements.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor's degree.
  • 2+ years of experience in supporting computer hardware, network and PC operating systems.
  • 5+ years of multimedia experience inclusive of live event and broadcast production.
  • Experience working with Windows 2016 Server, Active Directory, DNS, DHCP, and Office 365.
  • Demonstrable experience in advanced problem solving techniques and monitoring.
  • High degree of integrity, able to handle sensitive and confidential material.
  • Outstanding interpersonal, written, and verbal communication skills.
  • Ability to work effectively in a dynamic, fast-paced environment.
  • Able to initiate own daily assignments, follow through on matters of concern, and use independent discernment to take appropriate actions.
  • Solid attention to detail, outstanding organizational skills, and ability to prioritize and meet timelines.
  • Experience with online streaming platforms such as YouTube, Twitch, and other platforms commonly used for internet-based transmission and distribution.
  • Knowledge of Visio/AutoCAD for the purpose of creating and interpreting documentation.
  • Flexibility to work evenings, weekends, and holidays as needed.

Pay Range: $105k - $125k USD

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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