Specialist, Logistics

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

1. You will provide first-class customer service and value for our fans.
2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
6. You will innovate. We are nimble and first to market. We are not averse to risk.
7. You will have fun. We are in the business of happiness.

Position Overview: The Logistics Specialist is responsible for supervising and coordinating all aspects of loading dock operations at Capital One Arena and Gallery Place, serving as the primary liaison for load-in for all concerts, Aramark deliveries, large project deliveries, resource management, and vendor coordination. This role is critical in ensuring efficient and safe event load-ins and handling of all goods, equipment, and materials entering and leaving the venue. The Specialist will coordinate with event managers, operations, vendors, and other departments to ensure smooth, timely, and well-organized deliveries that support event and arena operations.

Are you an experienced logistics professional and a strong teammate? We'd love to hear from you!

Responsibilities:

• Manage the flow of trucks during load-in of all concerts and sporting events, equipment, and supplies to ensure efficient loading and unloading.
• Maintain organization of the loading dock, ensuring safety regulations and standards are met.
• Properly accept and organize all oxygen and propane in the loading dock in accordance with Fire Marshall guidelines.
• Maintain and schedule all overhead door preventative maintenance plans, ensuring proper disposal of garbage and recycling waste.
• Schedule the delivery and pick up of all dumpsters onsite.
• Serve as the primary point of contact for all large-scale project deliveries.
• Communicate with vendors, suppliers, and contractors to confirm delivery schedules, special requirements, and necessary permits.
• Ensure deliveries are aligned with event timelines and work to resolve any logistical challenges.
• Maintain inventory records of supplies, equipment, and resources delivered and stored at the arena.
• Coordinate with each department using the space to ensure that materials are correctly stocked, tracked, and distributed.
• Ensure that loading dock NBA and NHL league standards for deliveries are adhered to.
• Work closely with security to ensure deliveries meet the arena’s safety and security protocols.
• Maintain accurate logs of all incoming and outgoing shipments.
• Manage delivery and resource management systems (247 Software, Voyage Control, Event Booking).
• Prepare reports on delivery activities, identifying any issues or trends in logistical operations.
• Ensure all necessary documentation for deliveries (e.g., delivery orders, shipping manifests) are correctly handled and stored.
• Ensure that all safety protocols are followed, including handling heavy equipment and hazardous materials properly.
• Conduct regular inspections of the loading dock area to ensure health and safety standards compliance.
• Train staff on safety procedures related to dock operations and equipment handling.
• Other duties as assigned.

Minimum Qualifications:

• 2+ years of experience in logistics or loading dock operations, preferably in an event venue or large facility.
• High school diploma or equivalent experience.
• Bachelor's Degree or equivalent experience in logistics, business administration, or a related field is preferred.
• Experience coordinating project deliveries is highly desirable.
• Strong organizational skills with the ability to manage mobility priorities and timelines.
• Excellent communication skills and interpersonal skills to effectively collaborate with vendors, staff, and management.
• Knowledge of logistics software and inventory management systems is a plus.
• Ability to operate facilities and other material-handling equipment (certification preferred).
• Ability to lift up to 75 pounds.
• Must obtain forklift operator license and other operations-related equipment within 4 months of hire.
• Ability to move around the workspace to access various areas.
• Flexibility to work nights, weekends, and holidays based on event schedules.
• Thrives in a fast-paced environment, especially during significant events.

Pay Range: $55-65k USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.