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HR Generalist

Washington, DC 20004

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

Position Overview: The HR Generalist will serve as first point of contact for general human resource matters. This position is responsible for providing outstanding customer service and basic knowledge of company policies and procedures.

Do you have customer service experience with strong communication skills and are looking to build your career in HR? We would love to hear from you!

Responsibilities:

  • Assist in updating personnel policies and procedures.
  • Assist with employee onboarding and help organize training & development initiatives.
  • Provide support to employees on various HR-related topics.
  • Assist in development and implementation of human resource programs.
  • Understand basic HR Metrics.
  • Maintain employee handbook and policy changes.
  • Support hiring efforts through sourcing candidates, marketing open positions, and researching hiring technology to streamline current processes.
  • Greet and provide information and assistance to employees.
  • Update all organizational charts on an as needed basis.
  • Assist employees with HR related inquiries.
  • Maintain office/personnel files.
  • Assist with the part-time onboarding and offboarding process including offer letters, background checks, new hire orientation, ID Badges, and processing paperwork.
  • Ability to effectively triage HR matters effectively to ensure clients connect with correct HR team to address their concerns.
  • Ability to juggle multiple tasks and collaborators at the same time.
  • Assigned projects that support the broader P&C strategy.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 1-2 years HR experience.
  • Desire to grow a career in Human Resources.
  • Experience working in a customer service position.
  • Ability to meet timelines and balance business relationships in a professional and confidential manner.
  • Experience with ADP, applicant tracking systems, and video interviewing platforms is helpful.
  • Experience with DocuSign is preferred.
  • Strong professional ethics and sensitivity in dealing with confidential information.
  • Outstanding interpersonal, written, and verbal communication skills with an emphasis on providing good customer service.
  • Great organizational skills and attention to detail, able to balance and prioritize multiple tasks.
  • Superb proficiency in MS Office, including Word, Outlook, PowerPoint and Excel.
  • Strong sense of accountability and personal judgment.

Pay Range: $55-60k USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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