Back to jobs
New

Vice President, Internal Communications

Washington, DC 20004

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

Position Overview:

The Vice President, Internal Communications sets and leads MSE’s internal communications strategy and employee engagement across the company and supports several C-suite executives with numerous types of communications, including but not limited to organizational announcements, town hall remarks, HR communications, company news, etc.

Reporting directly to the Chief Strategic and Corporate Communications Officer, the Vice President is a member of the Strategic and Corporate Communications Leadership team. An important responsibility of MSE’s Strategic and Corporate Communications team is to advance, elevate, protect and celebrate the largest integrated sports and entertainment company in the country with one of the most diverse partnership groups in all of sports.

As such, the leader in this role will have a laser-like focus on improving employee engagement, setting editorial direction, and amplifying the company’s strategic narrative to MSE’s employees on all platforms while serving MSE’s senior-most leaders.

The successful candidate will be a seasoned practitioner who has worked in a global capacity and with high-ranking executives in highly matrixed B2B, B2C, and B2G organizations – driving consistency and underscoring the benefits of the employee value proposition. They will drive activities across the full spectrum of channels and platforms, new and yet-to-be-developed, measuring their effectiveness and exploring new approaches and technology enhancements, including mobile capabilities.

They will be responsible for producing bold, creative, strategic campaigns and deliverables with engaging content on the company’s priorities, what makes MSE a great place to work, our digital transformation, and how we deliver a competitive advantage to our fans, partners, and intermediaries.

Responsibilities:

  • Supervise and ensure quality and consistency of all internal employee events, programs, email messages, video scripts, etc., involving C-suite executives – including packaging speaking opportunities in an easily digestible and visual way that drives awareness and more collaboration among employees
  • Work with the creative and video Productions services team to executive-produce quarterly corporate global town halls, including executive support such as scripting and Q&A, slide production, speech/presentation coaching, and invitation and viewing room management
  • Gain an understanding of the various personas of our employee base to build compelling channels, content, messaging, packaging, and re-purposing of news and information tailored for these audiences – from individuals in the field, across all regions, newly acquired employees, corporate functions, etc.
  • Lead the development and execution of MSE’s internal engagement plan aligned with the company’s narrative to effectively articulate its strategy and successes
  • Build and guide MSE’s Internal Communications Center of Excellence (CoE), enhancing its strategy and roadmap to support the company’s evolution, addressing employees’ preferences, and promote best practices across regions, functions, and businesses
  • Lead and professionally develop a global internal communications team, including matrixed relationships in regions and functions
  • Maintain internal communications stylebook and guidelines for all internal communicators and build awareness among all Marketing and Investor Relations teammates
  • Surface ideas and enhancements to stimulate employee experiences including programs, events, and interactions that demonstrate the company’s ambitions and growth
  • Continue to evolve MSE’s social/intranet platform, through both improved storytelling/editorial and, working in tandem with technology, greater functionality including AI tools integration; expand use of a complementary intranet platform
  • Proactively solicit input for deepening employee engagement across the company by working with all team members, business unit and functional leadership
  • Work directly with senior leaders to produce a wide variety of content in multiple forms to reinforce MSE’s culture
  • Manage and provide direction for the internal email platform used for large-scale messages, including CEO letters and key organization announcements
  • Measure, track, and continuously improve employee engagement and communication metrics

Minimum Qualifications:

  • 10-15 years’ experience in corporate communications within publicly traded companies, retail or media/entertainment industry, and/or agency.
  • Demonstrated understanding of the financial and corporate communications and capital markets.
  • Experience engaging with senior executives; navigating complex, global organizations; and fostering collaborative decision-making among senior stakeholders.
  • Exceptional media relations capabilities and the ability to translate complex topics to simple, compelling narratives and serve as a spokesperson.
  • Track record of developing strategic, impactful communications plans across earned, owned, and paid that align with business priorities.
  • Ability to multitask and operate with flexibility in a fast-paced environment to meet tight deadlines.
  • Proven ability in working across different regions and times zones to drive global communications strategies and activations.
  • Strong project and team management skills and attention to detail.

Pay Range: $200 - 250k USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Monumental Sports & Entertainment’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.