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Vice President, Internal Communications

Washington, DC 20004

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

Position Overview:

The Vice President, Internal Communications sets and leads MSE’s internal communications strategy and employee engagement across the company and supports several C-suite executives with numerous types of communications, including but not limited to organizational announcements, town hall remarks, HR communications, company news, etc.

Reporting directly to the Chief Strategic and Corporate Communications Officer, the Vice President is a member of the Strategic and Corporate Communications Leadership team. An important responsibility of MSE’s Strategic and Corporate Communications team is to advance, elevate, protect and celebrate the largest integrated sports and entertainment company in the country with one of the most diverse partnership groups in all of sports.

As such, the leader in this role will have a laser-like focus on improving employee engagement, setting editorial direction, and amplifying the company’s strategic narrative to MSE’s employees on all platforms while serving MSE’s senior-most leaders.

The successful candidate will be a seasoned practitioner who has worked in a global capacity and with high-ranking executives in highly matrixed B2B, B2C, and B2G organizations – driving consistency and underscoring the benefits of the employee value proposition. They will drive activities across the full spectrum of channels and platforms, new and yet-to-be-developed, measuring their effectiveness and exploring new approaches and technology enhancements, including mobile capabilities.

They will be responsible for producing bold, creative, strategic campaigns and deliverables with engaging content on the company’s priorities, what makes MSE a great place to work, our digital transformation, and how we deliver a competitive advantage to our fans, partners, and intermediaries.

Responsibilities:

  • Supervise and ensure quality and consistency of all internal employee events, programs, email messages, video scripts, etc., involving C-suite executives – including packaging speaking opportunities in an easily digestible and visual way that drives awareness and more collaboration among employees
  • Work with the creative and video Productions services team to executive-produce quarterly corporate global town halls, including executive support such as scripting and Q&A, slide production, speech/presentation coaching, and invitation and viewing room management
  • Gain an understanding of the various personas of our employee base to build compelling channels, content, messaging, packaging, and re-purposing of news and information tailored for these audiences – from individuals in the field, across all regions, newly acquired employees, corporate functions, etc.
  • Lead the development and execution of MSE’s internal engagement plan aligned with the company’s narrative to effectively articulate its strategy and successes
  • Build and guide MSE’s Internal Communications Center of Excellence (CoE), enhancing its strategy and roadmap to support the company’s evolution, addressing employees’ preferences, and promote best practices across regions, functions, and businesses
  • Lead and professionally develop a global internal communications team, including matrixed relationships in regions and functions
  • Maintain internal communications stylebook and guidelines for all internal communicators and build awareness among all Marketing and Investor Relations teammates
  • Surface ideas and enhancements to stimulate employee experiences including programs, events, and interactions that demonstrate the company’s ambitions and growth
  • Continue to evolve MSE’s social/intranet platform, through both improved storytelling/editorial and, working in tandem with technology, greater functionality including AI tools integration; expand use of a complementary intranet platform
  • Proactively solicit input for deepening employee engagement across the company by working with all team members, business unit and functional leadership
  • Work directly with senior leaders to produce a wide variety of content in multiple forms to reinforce MSE’s culture
  • Manage and provide direction for the internal email platform used for large-scale messages, including CEO letters and key organization announcements
  • Measure, track, and continuously improve employee engagement and communication metrics

Minimum Qualifications:

  • 10-15 years’ experience in corporate communications within publicly traded companies, retail or media/entertainment industry, and/or agency.
  • Demonstrated understanding of the financial and corporate communications and capital markets.
  • Experience engaging with senior executives; navigating complex, global organizations; and fostering collaborative decision-making among senior stakeholders.
  • Exceptional media relations capabilities and the ability to translate complex topics to simple, compelling narratives and serve as a spokesperson.
  • Track record of developing strategic, impactful communications plans across earned, owned, and paid that align with business priorities.
  • Ability to multitask and operate with flexibility in a fast-paced environment to meet tight deadlines.
  • Proven ability in working across different regions and times zones to drive global communications strategies and activations.
  • Strong project and team management skills and attention to detail.

Pay Range: $200 - 250k USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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