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Coordinator, Medical Administrative & Information

Washington, DC 20032

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

 

Position Summary:

The Medical Administrative & Information Coordinator is responsible for supporting the Athlete Care & Performance (AC&P) department for three teams (NBA, WNBA, and G League). This position will work to ensure accurate, timely, and effective flow of player medical and performance information to executive leadership and key partners.

This position blends information coordination with administrative support and will improve how critical information is managed, packaged, and delivered across the teams. The Coordinator will work collaboratively with internal experts and systems to ensure clarity, structure, and consistency in medical and performance communication across all teams.

Are you highly organized and experienced with information management looking to support the evolving needs of a professional basketball franchise? We would love to hear from you!

Responsibilities:

  • Serve as a key liaison between the AC&P department and executive leadership, ensuring fast, accurate, and audience-specific updates on player health and medical developments.
  • Support the real-time flow of medical information during and after injuries or key events, ensuring leadership remains immediately advised of relevant updates and implications.
  • Handle secure, role-specific access and distribution of sensitive medical and performance information.
  • Develop and maintain a centralized, easy-to-navigate platform for executive access to up-to-date player health information.
  • Package and produce audience-specific deliverables for internal meetings, agent communications, ownership briefings, and media-facing contexts.
  • Bring greater consistency and alignment to how medical and performance information is presented across the NBA, WNBA, and G League teams.
  • Help shape and improve the systems, templates, and processes used to manage and communicate health information.
  • Relieve clinical staff of routine administrative tasks related to information management, reporting, and documentation.
  • Help coordinate communication and information-sharing workflows across the three teams and key departments.
  • Support operational clarity by connecting related tasks across medical, performance, operations, and leadership teams.

Minimum Qualifications:

  • Bachelor’s degree in Sports Management, Information Management, Business Administration, Healthcare Administration, or related field.
  • 2+ years of professional experience in information coordination, operations, or administrative support within high-performance environments (sports, healthcare, military, or corporate).
  • Proven ability to handle confidential and critical information with sound judgment and professionalism.
  • Excellent organizational, communication, and writing skills, with the ability to synthesize complex information clearly for different audiences.
  • Demonstrated fluency across multiple systems and platforms and ability to coordinate workflows across teams.
  • Strong attention to detail, with an approach oriented toward clarity and continuous improvement.
  • Ability to work collaboratively within a team-based, in a multifaceted environment.
  • Experience working in a sport, medical, or performance environment.
  • Familiarity with medical privacy laws (e.g., HIPAA) and best practices in data governance.
  • Experience supporting executive-level partners in fast-paced environments.
  • Familiarity with project management platforms and collaborative digital tools.
  • Flexibility to work evenings, weekends, and holidays following team schedule needs.

Pay Range: $80k - 100k USD

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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