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Director of Product Marketing, Fixed Term Contract

London

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

 

This is a 12 month fixed term contract, covering caregiver leave

📍London or remote (UK) | 💰salary will be dependant on experience + Benefits | Hear from the team ✨| 12 month fixed term contract

The Role

We are looking for a Director of Product Marketing to lead the team in defining our product propositions and go-to-market strategies across Business Banking, Borrowing, and Wealth.

You’ll develop the team, bring new people on board, and be a key partner to Marketing and Product as we listen to our customer needs, understand the competitive landscape and build things that help people manage their financial lives.

Responsibilities include (but are not limited to);

  • Go To Market Excellence: Develop and roll out go-to-market plans across all our products, working with Product, Design, CRM, Growth, Press, Brand and others. Define the strategy for successful introduction of products and features.
  • Market Insights & Strategy: Develop a point of view on market trends, customer behaviours, and competitive changes that impact our Products. Drive in-depth market research alongside our User Research team from segmentation to category drivers.
  • Lifecycle Strategy: Formulate the strategy and tactics for product marketing that support messaging in an end-to-end journey. Develop a deep understanding of customer journeys that lead to targeted campaigns and greater customer loyalty.
  • Positioning & Messaging Mastery: Deeply understand our market and customers to compose powerful, differentiated positioning. Craft (and coach others to craft) impactful messaging frameworks that resonate with our target audiences.
  • Team Development: Lead, mentor, and grow an agile team of product marketers. Coach and develop across product marketing craft, as well as career progression. Staff a high performing group against evolving priorities.
  • Cross-functional Partnership: Be comfortable and work well with a broad range of people at every level of the business from senior leadership to individual contributors.
  • Data-driven & KPI-led Thinking: Identify opportunities to incorporate greater attribution and analysis into GTM strategy. Define the metrics of success for product marketing at Monzo.

You should apply if you have:

  • Preference for marketers who have experience in both B2B (in particular for SMEs) and B2C product marketing
  • Experience building and leading a product marketing team and a passion for coaching and developing future leaders
  • Past work in a consumer products organisation working with a complex ecosystem of products. Start up experience is a plus 
  • A proven track record of working closely with Product leadership and helping to shape go-to-market strategy from the early stages of product building
  • An eye for a great strapline, and the ability to clearly and constructively critique a creative approach
  • A strong understanding of key metrics that matter to a product marketing organisations 
  • A passion for the product marketing discipline and its critical role within the organisation

The Interview Process:

Our interview process involves four main stages: 

  • Recruiter Call (30mins)
  • Initial Call (30 mins)
  • Case Study (45 min)
  • x3 final interviews via Google Meet (x2 45mins & x1 30mins)

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you 

do have any specific questions before this please contact us on business-hiring@monzo.com. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.

What’s in it for you:

💰 Competitive base salary ➕ stock options 

✈️ We can help you relocate to the UK 

✅ We can sponsor visas

📍 This role can be based out of our London office next to Liverpool Street station (a hybrid of office based and home working) or fully remote within the UK

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here 

#LI-JB1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

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