Back to jobs

Senior Product Manager, Fincrime

London

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

 

📍London | 💰 £95,000-125,000 ➕ plus stock options + Benefits | Hear from the team ✨

About the FinCrime Team:

Monzo mission is making money work for everyone and Financial Crime controls is an essential part of the whole organisation, given this big ambition and our international expansion plan. Within Fincrime, the Transaction Decisioning team is responsible for precisely detecting and preventing bad actors from using our products for criminal purposes, while minimising unncessary friction on genuine customers.
 
What you'll be working on:
  • Monitoring all inbound and outbound transactions for 10.5 millions & growing Retail Monzo users for suspicious activities
  • Accountability for reducing the amount of financial crime on Monzo. This is a board-level metric that is key to the success of our business
  • Development of new rules and data models to address current and future AML monitoring requirements in the best possible ways
  • Collaboration with other teams across Monzo such as Payments, Expansion, Operations) to enable new business opportunities such as new payment method, new geographies, without creating additional Financial Crime risks.
  • Setting direction and owning the product strategy for the squad, that will allow Monzo to manage risk with minimal impact on genuine customers
Your day-to-day work will be constantly evolving and might include the following:
  • Lead a 15+ people cross functional squad, across risk, engineering, data, machine learning, and operation to develop and deliver on the strategic product roadmap
  • Working with the team to develop and launch new ML models to detect suspicious accounts or transactions
  • Collaborating with Data, Engineer or Risk teams to understand emerging attack vectors
  • Engaging cross functional stakeholders across the business to understand how we can enable safe growth.

You should apply if:

  • You want to apply product skills to solve a meaningful business problem that involves technical and social challenges. 
  • You have experience in a scale-up environment where things move quickly and you can balance commercial and technical skills.  
  • Experience with adversarial, fast paced problem spaces is a plus.  For example, experience with content moderation or advertising fraud might prepare you well for this type of work. 

The interview process:

Our interview process involves 4 main stages: 

  • Recruiter Call 
  • Initial Call with Hiring Manager 
  • Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership.

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to tech-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

 

What’s in it for you:

💰 £95,000-125,000 ➕ plus stock options & benefits 

✈️ We can help you relocate to the UK

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ And much more, see our full list of benefits here

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

 

#LI-OD1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

A US Person is defined as someone who:

  • was born in the United States (US)
  • has at least 1 parent who was born in the US
  • is a naturalised citizen of the US
  • is a green card holder
  • is a US tax resident
Select...
Select...

We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor.

👤 Identity survey

Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

  • Voluntary. And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not.
  • Anonymous to Monzo. We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process.

For more information on how we'll use this data, please read our candidate privacy notice.

By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us.

Select...
Select...
Select...
Select...
Select...
Select...