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Corporate Communications Manager

London

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

 

📍London | 💰£65,000 - £72,000 + Benefits |

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

The Role 

We're looking for a brilliant corporate communications manager who is passionate about their work and about what Monzo is doing. 

You'll play a key role in a busy press and communications team and support in building on Monzo’s reputation as a leading digital bank that is growing at pace on the back of a strategy that has its customers at the heart. 

Reporting to the VP of Communications, you'll be supporting the execution of a corporate communications strategy that brings together everything from events and awards to milestone announcements, executive profiling, interviews and financial results. You’ll be an ambassador for communicating brilliantly, and for obsessing about our customers and our mission. You’ll be hands-on and part of a press office that manages a range of topics and issues. You'll be an excellent communicator who can thrive in a fast-paced environment and someone who has solid experience managing media. 

What you’ll do: 

  • Support delivery of the corporate communication strategy that promotes Monzo’s business priorities, milestones and proactive campaigns across key channels
  • Work with the teams across the business and our agency to prepare for events, executive profiling and interviews 
  • Support execution of the communications strategy around financial results and corporate milestones 
  • Manage reactive press stories 
  • Monitor, track and proactively analyse Monzo’s presence in the media
  • Mine stories from across the business that support our communications goals
  • Be an excellent team player and problem solver within a busy corporate press office
  • Work cross-functionally with teams and stakeholders across the business to create compelling narratives and key messages across reactive and proactive projects 
  • Pitch great stories to journalists 
  • Build and maintain great relationships across key media and the business, spotting risks and opportunities that inform our agenda 
  • Stay on top of emerging sector themes, trends and news 

This is for you if you are: 

  • A communications professional who has experience working as part of a busy press office, be that in-house or at an agency 
  • Excellent at media relations
  • A hands-on team player who can flex across reactive and proactive work 
  • Able to thrive in a fast-paced environment 
  • Excellent organisational skills, with the ability to manage multiple projects simultaneously, prioritise tasks, and meet deadlines
  • Excellent at communicating with the ability to manage senior stakeholders
  • Passionate about Monzo's mission and committed to delivering exceptional results 
  • A networker that can collaborate across different teams at every level and a keen interest to build your network outside of Monzo 
  • A great storyteller with exceptional writing skills 
  • Great at problem solving and issues management 
  • Obsessed with data - both in the mining of it for proactive work and the tracking of our KPIs
  • A forward-thinker and a keen learner who is always on the lookout for trends, themes, and stories that advance Monzo’s mission

The Interview Process:

Our interview process involves three main stages: 

  1. Recruiter Call (30mins)
  2. Initial Call (30 mins)
  3. x2 interviews via Google Meet (x2 60mins)

Our average process takes around 3-4 weeks but we will always work around your availability. 

You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on core-hiring@monzo.com

What’s in it for you:

💰 Salary is £65,000 - £72,000 ➕ stock options 

📍 This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here 

#LI-JB1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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