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Senior Director of Engineering, Personalisation

Cardiff, London or Remote (UK)

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

 

📍London or Remote (UK) | 💰 This is a unique role, we’re open to discussions around base salary + stock options + Benefits

Engineering at Monzo

We’re looking for a creative, entrepreneurial and impact-focused Senior Director of Engineering to help us build one of the best, and most innovative digital banks in the world. 

As a Senior Director, you’ll start by leading an organisation of ~50 Engineers and Engineering Leaders, which will continue to grow over the next 18 months. You’ll be leading our core consumer app at Monzo focusing on user acquisition, engagement, and personal banking product growth. 

We’re aiming to be the app where our customers' financial lives are centered and they can get full transparency, visibility and control over their money. This role is fundamental to achieving this mission and making money work for everyone. You’ll build the foundations for a personalised financial experience, leveraging machine learning to improve our search, discovery, and personalisation features. 

You should apply if you have:

  • You have led teams delivering personalisation, recommendation, or search products, and have a strong grasp of how these products are executed successfully.
  • You have experience leading an organisation of 50-100 individuals (including experience managing Engineering Leaders, ideally at Director level). 
  • You are someone who regularly pushes senior leaders to get to better solutions by challenging our thinking, based on data. 
  • You’ve got over a ten year track record of shipping successful, customer-centric digital products in a consumer tech company. 
  • You make good decisions in complex situations where there’s often no “right answer”.
  • You’re comfortable using data to ground your thinking in analysis, can identify key metrics and their drivers and evaluate the success of your work.
  • You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with.
  • You’re able to quickly build trust and enable your teams to be high performing. 
  • You have experience empowering marketing teams to succeed at paid acquisition channels, including a basic understanding of attribution and LTV estimation techniques.

The interview process:

Our interview process involves 3 main stages: 

  1. Recruiter Call (30 mins) You'll meet our Engineering Hiring Lead to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process.
  2. Initial Call (1 hour) You'll meet with one of our VPs of Engineering. They'll ask about your previous experience, in particular people, product, and technical leadership. They’ll also make time to tell you about Monzo and answer your questions. 
  3. Loop Stage (4 hours) The Loop stage is one stage that consists of 4 x 60 min interviews that take place over 1-2 days (depending on your availability).

At all stages we’ll create space for you to ask as many questions as you have, you’re interviewing us as well!

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.

What’s in it for you:

💰This is a unique role, we’re open to discussions around base salary + stock options & benefits 

✈️ We can help you relocate to the UK  

✅ We can sponsor visas

📍This role can be based in our London office, or we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

#LI-EP1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

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