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Senior Product Designer, Borrowing

London

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

 

London OR UK Remote | 💰£75,000-£95,000 + Benefits |

⭐Our Product Design team

We are a team of around 35, made up of Senior and Lead level product designers, design managers and directors. We are an embedded discipline, where we work cross functionally alongside Product Managers, User Researchers and Engineers. Our total design org is around 70, which includes product design, user research and brand design.


🔑You’ll play a key role by…

  • Collaborating with user researchers or building your own understanding of customer needs to refine and frame the team's understanding of problems and motivations.
  • Crafting end-to-end customer journeys that align across teams
  • Taking ownership of projects with ambiguous challenges, defining clear solutions through self-led design processes and balancing exploration with decision-making to deliver impactful results.
  • Driving the vision for your product area and breaking it into actionable, incremental steps to deliver meaningful progress toward long-term goals.
  • Ensuring all designs follow accessibility principles, align with our design principles and product writing guidelines, and include thoughtful, actionable UI copy with clear intent and tone.
  • Combining iOS, Android, and web patterns with our design system components to create scalable, delightful, and efficient solutions, while contributing to the evolution of our design system.
  • Producing designs that meet a high bar of quality, showcasing strong hierarchy, typography, and layout that align with our brand and effectively communicate ideas.
  • Partnering with engineers to ensure designs are implemented to the highest standard, using prototypes, clear documentation, and hands-on support to bring every detail to life.


🤩We’d love to hear from you if…

  • You’re skilled at designing for native mobile apps and have a solid understanding of design systems.
  • You excel at collaborating with researchers, engineers, and cross-functional teams.
  • You thrive in ambiguous spaces, defining problems and creating clear, impactful solutions.
  • You craft exceptional end-to-end customer journeys with attention to coherence and detail.
  • You have a strong grasp of accessibility principles and can create inclusive designs.
  • You produce visually stunning designs that balance brand consistency and usability.
  • You can drive a product vision while delivering iterative improvements.
  • You’re comfortable advocating for high-quality implementation through pairing, prototyping, or documentation.


🙌What’s in it for you

💰£75,000- £95,000 

✅ We can sponsor your visa. 

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

  • Recruiter call 
  • Craft / Case study interview
  • Final loop: Teamwork + Impact interviews (1.5 hours in total) 

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nataliehills@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

#LI-NH1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor.

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👤 Identity survey

Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

  • Voluntary. And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not.
  • Anonymous to Monzo. We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process.

For more information on how we'll use this data, please read our candidate privacy notice.

By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us.

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