Risk and Controls Manager, Shared Services

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London, Cardiff, or UK Remote | 💰£74,000 - £94,000 + Benefits | Hear from the team ✨

⭐Our Risk and Controls team

Monzo is hiring for a Risk Manager to join our Shared Services team in the first line Risk & Control Discipline. This person will be responsible for managing our risk management processes including the production of monthly executive committee packs, business risk reporting, maintenance of policies, standards and overseeing our key risk processes including the Risk & Control Self Assessment (RCSA). 

🔑You’ll play a key role by...

Designing, coordinating and overseeing processes, empowering our Risk Partners to give unique risk insight to business leaders. This includes Conduct and Operational Risk Committee reporting processes; Risk & Control Self Assessment programme management; and working with our Data teams to make sure that our Risk Partners can give high quality actionable insights to their business areas.

You will empower our Risk Partners by: 

• Designing and maintaining easy to understand and operate reporting processes for Conduct & Operational Risk Committee, making sure reports satisfy Group requirements
• Delivering insights and high quality reporting content to meet periodic and ad hoc Board, Executive and Regulatory requests
• Proactively producing adhoc risk, control, issue, action, or other insight for the VP Risk & Control to improve the way we monitor our key exposures
• Proactively identifying areas of potential risk exposure, control ineffectiveness or risk appetite breaches to our Risk Partners for them to consider with their business areas
• Delivering effective, engaging and motivating training and education for Monzonauts involved in risk reporting
• Designing and maintaining an easy to understand and operate Risk & Control Self Assessment process that meets Group standards
• Maintaining a suite of 1st line risk policies (eg Incident Management Policy) and designing processes and training to embed them into operations
• Working with our Data Discipline to make sure that key risk management systems (Airtable and RegRight) allow Risk Partners to deliver actionable insights to their business areas as effectively and efficiently as possible
• Managing other project work as required by the VP Risk & Control 

🤩 We’d love to hear from you if you are…

• Experienced in risk reporting, governance and risk data management - you know what good looks like and you’re confident in bringing that to Monzo.
• Comfortable with data - spotting trends, pulling out actionable insights and capable of producing high quality written output for Board, Executive and Regulatory audiences 
• Great at stakeholder management at all levels across the company, able to role model an effective working relationship between the 1 & 2 LOD. 
• Experienced and effective at prioritisation at a tactical and strategic level
• Experienced in designing strategic initiatives, including Risk change 
• An excellent communicator, written and verbal, in line with our Monzo Tone of Voice
• A role model for our values & behaviours

🙌 What’s in it for you

💰£74,000 - £94,000➕share options.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey will involve

- A chat with a member of the hiring team

- An initial call with the hiring manager

- 2-part final stage interview with members of the team

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! Please apply as soon as possible to not miss out, we'll be closing the advert once we have enough applications 🚨

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo 🤖 You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊