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Risk & Control Partner (Multiple Opportunities)

London; Remote (UK)

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

 

London/UK Remote | 💰Competitive + Benefits | Hear from the team ✨

Due to positive growth and expansion within the bank, we’re adding 3 additional Risk & Control Partners to our busy, and vital Risk & Control Discipline.

⭐ About our Risk & Control Discipline

The 1st line Risk & Control Discipline (RCD) aligns to the various Collectives across all of Monzo. The RCD has multiple teams made up of Risk & Control Business Partners and risk experts that offer each business area tailored guidance and support on how to stay compliant with regulations, and design controls that mitigate risk. The RCD also makes sure that key risk indicators are well-defined and understood, risk incidents are managed, MI & reporting packs are created, and risk & control assessments are completed.

🚀About the Roles

Each of these roles will support a particular business team (‘Collective’) within the bank: 

  • Product/Growth & Marketing Collective
  • Borrowing Collective                                                                                                                       
  • Payments Collective 

🔑 You’ll play a key role by…

  • Using your risk management knowledge to support developing robust controls that meet our customer and business needs now and in the future
  • Leading risk assessments (RCSAs) associated with product and/or feature changes 
  • Helping to embed solid regulatory, conduct and operational risk practices and culture 
  • Ensuring Business areas comply with applicable policies and helping to review and change them where necessary
  • Ensuring governance related requirements are met including change approvals and documentation sign-off
  • Managing regulatory and audit deadlines and submissions
  • Managing and fostering positive relationships across the three lines of defence
  • Making recommendations to improve control effectiveness and/or identifying where new controls are required
  • Managing and reporting risks, controls, issues, incidents and the associated remediation actions
  • Innovating and improving the effectiveness of governance and risk management processes, to ensure they work for Monzo
  • Escalating, managing and reporting control issues with transparency and creating a positive risk culture 

🤩 We’d love to hear from you if…

You have deep Risk & Control expertise in one or more of the following areas:

  • Product, marketing or technology within a retail bank (business banking or personal banking), payments institution, insurance organisation or other financial services / fintech organisation
  •  Operational and conduct risk, relating to retail and business lending products in a regulated environment.

In addition:

  • You have an understanding of Consumer Duty and conduct risk and experience applying these regulations and principles to day to day work
  • You’re resilient and comfortable working in a fast paced and ambiguous environment where the day to day job is constantly evolving and changing
  • You’re able to meet people where they are at, and be the a bridge between internal teams and represent Monzo before auditors and regulators
  • You’re a self-starter and autonomous, able to make prioritisation decisions 

🙌 What’s in it for you

💰Competitive salary ➕share options.

📍These roles can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

  • Short call with a Monzo Recruiter 
  • 30 minute video-call call with the Hiring Manager
  • Full-Loop (2 x video-interviews with wider team/stakeholders)

⏳ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com . You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

 

#LI-REMOTE

#CM-1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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📈 'Product/Growth & Marketing' Collective
(Product, marketing or technology within a retail bank (business banking or personal banking), payments institution, insurance organisation or other financial services / fintech organisation)


💰 'Borrowing Collective'
(Operational and conduct risk, relating to retail and business lending products in a regulated environment)


💸 'Payments' Collective
(Product, or technology within a retail bank (business banking or personal banking), payment products & technology) 

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Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

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