Strategy & Commercial Director, Business Banking
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our UK team about what it's like working at Monzo ✨
London | 💰£150,000-£207,000 + Benefits | Hear from the team ✨
About Business Banking at Monzo
Since its launch four years ago, Monzo Business Banking has been dedicated to delivering the very best of Monzo to small businesses, making their lives easier with everyday business banking essentials, time-saving tools, and our signature money management features. Today, it's an award-winning service, empowering over 600,000 businesses across the UK. In October, we opened our doors to bigger small businesses, ushering in the next phase of our mission to make money work for businesses
The role
We’re looking for a strategic, commercially-minded leader to help shape the future of Business Banking at Monzo. As part of the leadership team, you’ll define our long-term commercial vision and drive high-impact outcomes across our products and go-to-market strategies. You'll play a critical role in building and scaling products that bring the magic of Monzo to more businesses than ever before.
This is a high-ownership, high-impact role, ideal for someone who thrives on solving complex problems, is fuelled by strategic thinking, and is comfortable operating in a fast-moving, often ambiguous environment.
🔑 You’ll play a key role by…
- Owning The Commercial Picture: You'll be the driving force behind our Business Banking planning and performance, from initial forecasting, to supporting critical strategic decisions. You’ll craft a clear commercial strategy across channels, products, and markets for Business Banking.
- Navigating Our Strategic Course: You'll constantly monitor the effectiveness of our initiatives and our financial performance, using data to adapt our strategies and ensure we're always on the right track.
- Defining Our Business Banking Strategic & Commercial Future: Partnering closely with your counterparts in Business Banking and across Monzo, you'll lead the charge on shaping our long-term Business Banking product strategy with your commercial input, including:
- Developing compelling business cases for product expansion and distribution initiatives.
- Crafting pricing strategies and business models for our products.
- Making key build/partner decisions for vital product lines and features.
- Presenting and gaining alignment on our strategy at senior forums (including ExCo and the Board).
- Supporting sales and partnerships led initiatives to accelerate growth.
- Taking ideas from zero to one: You'll own the initial phases of new product and commercial initiatives.
🤩We’d love to hear from you if…
- Extensive Commercial Leadership Experience: You have a strong track record of defining & successfully delivering commercial success for a business line and evaluating new business ideas. You have significant experience in a high-growth startup/scale-up with P&L accountability, owning commercial and strategic decisions (e.g. leading a product line and growing it).
- Strategic Acumen: You have a deeply strategic mind, capable of seeing the bigger picture, thinking in systems, and anticipating future trends.
- Exceptional Problem-Solving Skills: Your "superpower" is solving complex problems with analytical rigor, commercial viability, and execution certainty.
- Adaptability & Ownership: You’re a self-starter who thrives in ambiguity, adept at navigating complex, rapidly evolving environments, and driven by impact and ownership.
- Collaboration & Influencing Without Authority: You have an exceptional ability to connect the dots across different parts of the business, foster collaboration, and drive decisions without authority.
- Industry Expertise: You have experience building & growing business products or building financial and software products in a high growth company
- You are humble but excited by what we’re doing at Monzo
🙌What’s in it for you
💰£150,000-£207,000 ➕ share options.
✈️ We’ll help you relocate to the UK
✅ We can sponsor your visa.
⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚£1,000 learning budget each year to use on books, training courses and conferences.
🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! Read our full list of benefits.
🌈 The application journey has 4 key steps
- Recruiter Call
- Initial Call
- Two Behavioural Interviews:
- Commercial interview
- Behavioural interview
- Final interview
This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
#LI-KG1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
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