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Head of Group Commercial Legal

Cardiff, London or Remote (UK)

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

 

London/Cardiff/UK Remote | 💰circa £170,000 + Benefits | Hear from the team ✨

⭐ Our Legal team and you

We’re looking for a Director to operate as the Group Legal lead for commercial contracts globally.  You’ll be a strategic legal advisor to our Supplier Operations and wider leadership teams globally and help us build one of the best, most innovative banks in the world.

You’ll join Monzo Bank Limited (MBL) in a Group Centre role within our Legal & Board Governance Collective, which includes legal, company secretarial, sustainability and public policy teams. In this leadership role, you’ll report to the Group Centre General Counsel to give first rate legal advice and commercial contract support to our UK, Europe and US businesses as we pursue our commercial objectives. 

🔑 You’ll play a key role by…

  • You’ll be a trusted senior advisor providing legal advice and commercial insights supporting all of Monzo’s operating entities globally with their commercial contract needs.
  • You’ll operate as a commercial contracts expert and strategic partner to Supplier Operations and will work proactively and collaboratively with our broader teams involved in contracting across the Monzo Group, including our Risk & Control teams.
  • As an experienced leader of people, you'll be managing a team of highly-skilled contractors and helping mentor and support other lawyers across the wider team.
  • You’ll develop and maintain standard contract templates, playbooks, and best practices to ensure consistency and speed.  You’ll find areas to embed technology solutions to promote automation and appropriate self-service.
  • You’ll own and develop our Contract Lifecycle Management strategy including embedding the use of AI and LLM systems.
  • In particular, you’ll: 
    • lead a panel of IT and outsourcing commercial contract experts (currently 9 contractors) which supports all Monzo entities globally.
    • manage the demand into and delivery by the panel of first rate commercial contract services including expert drafting, review and negotiation of complex, high-value agreements with a particular focus on IT and outsourcing agreements, software licensing, SaaS, cloud services, and other technology-related contracts.
    • manage panel recruitment, onboarding, work allocation, escalations and billing.
    • deliver key insights and metrics relating to the flow of contract work through the panel, management of costs and progress in embedding automation.
    • identify and assess legal and commercial risks within contracts and provide pragmatic, commercially focused advice to mitigate those risks.
    • identify and help implement best practice in the mapping of key contractual obligations into business processes and controls.
    • drive efficiency and innovation in our contracting process. This includes taking ownership of the legal elements of our existing contract lifecycle management process and championing the strategic use of existing technology to streamline workflows, enhance reporting, and reduce risk.  Ideally, you will be familiar with Ironclad and Omnea platforms.
    • be responsible for evaluating, implementing, and embedding new legal technology solutions.  
    • find ways to empower business teams to manage contracts and contractual risks/obligations, operating with appropriate frameworks and tools, optimising the value of contributions from the legal team.
    • support the in-country entity General Counsels and their teams in providing legal and regulatory advice relating to outsourcing and other legal and regulatory issues relevant to commercial contracts in a financial services setting.
    • support the Head of Technology, Data and Operations Legal in respect of the intra-group provision of services between Monzo group companies relating to use of its world class technology, data and product platform

  • You’ll work with the General Counsel Group Centre, to identify and manage legal and regulatory risks relating to commercial contracts, partnerships and material outsourcings, ensure robust challenge and scrutiny of changes as they go through Monzo’s governance process and ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements.
  • You’ll take responsibility for providing forward-looking guidance and insights on key legal and regulatory developments, risks, and opportunities relevant to commercial contracts, partnerships and outsourcing, thus helping positioning Monzo to thrive in a dynamic legal and regulatory environment.
  • You’ll work with the Legal and Board Governance collective to champion new technology innovations to improve the productivity of the wider legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability.
  • As a senior leader and a member of the senior leadership team in the Collective, you’ll take a lead on broader initiatives owned and managed by the Legal & Board Governance Collective to help grow and develop the teams and the services they provide.
  • You’ll proactively manage relationships with external suppliers and law firms to enhance processes around budget and cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. 

🤩 We’d love to hear from you if…

  • You are a technically excellent and experienced commercial contracts lawyer with deep expertise in a technology or financial services setting with a minimum of 10 years of post-qualification experience (PQE) in the UK.
  • You are an expert in IT and outsourcing arrangements and have solid knowledge of ancillary areas impacting contracts, preferably in a financial services context, including material outsourcing, operational resilience, data protection, intellectual property and the use of AI / LLMs.
  • You have experience advising on commercial contracts in multiple jurisdictions, particularly the UK, EU, and US. You understand the implications of cross-border agreements and data protection regulations (e.g. GDPR, CCPA).
  • You  have worked in house for a global technology company or technology-led financial services group, leading a commercial contract team with a secure understanding of how technology is utilised across the organisation. Alternatively, you’ve advised these types of businesses in private practice but have significant experience of having worked in house in a fast paced growth organisation.
  • You are comfortable working with and leading a team of highly engaged and experienced contractors.
  • You have a proven track record of success in enhancing, modernising and scaling legal processes and systems. You have hands-on experience in utilising and embedding technology to improve the contract lifecycle, from initial request through to execution and renewal.  You’ll be able to engage with credibility on technology developments and applications in this area with our Supplier Operations and wider executive teams helping to develop thought leadership. 
  • You have an ability to balance legal risk with commercial reality, providing advice that supports business objectives. Excellent drafting, negotiation, and communication skills are a must. You are able to explain complex issues in a simple way.
  • You are a strategic thinker. You look for innovative and agile ways of solving problems.  You think ahead, anticipate relevant challenges, deeply understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions. You quickly identify and independently implement mitigating actions. 
  • You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus at all levels, including the most senior level.
  • You have outstanding interpersonal and team player skills and are experienced in working across a network of cross-functional stakeholders to collaboratively solve problems. 
  • You bring energy and presence and excel at building open, trusting relationships across all levels of the organisation, including the Board and C-suite levels, in global or international settings.
  • You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects.
  • You read a job profile and not only spot two areas of duplication in the drafting 👀 but you are already wondering how you might evolve the role and service delivery using technology 🪄.
  • You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment.
  • You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to join us for the next stage of our journey at Monzo!

The interview process:

Our interview process involves 3 main stages: 

  • Recruiter call
  • Initial call 
  • Full loop: Technical, Behavioural & Leadership interviews 

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on *business-hiring@monzo.com*

What’s in it for you:

💰circa £170,000 salary range ➕share options.

✈️ We can help you relocate to the UK

✅ We can sponsor visas

📍This role is based in our London office. If you are not based in London, we're open to discuss this on a case by case basis.

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

#LI-DH1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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