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Senior Security Operations Analyst

Cardiff, London or Remote (UK)

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo


 

📍London/Cardiff/UK Remote | 💰salary dependent on experience + Benefits | Hear from the team

⭐Our Security Operations team

We’re here to make money work for everyone - and that means keeping our customers, data, and systems safe.

You’ll join our Security Operations Squad: a group focused on detecting and investigating potential cybersecurity threats, responding to incidents, and constantly improving how we protect Monzo and our customers.

You’ll also be part of our wider Security Collective - a passionate, cross-functional group making Monzo a safer place to work and bank. Security here is all about balance: we protect without adding friction, making sure strong security and great user experience go hand in hand. Learn more about how we scale security detection here.

🔑 You’ll play a key role by...

  • Leading complex security incidents from investigation to resolution, coordinating effective responses and recovery
  • Continuously improving our detection and monitoring capabilities across SIEM, EDR, cloud logs and other tooling
  • Using data-driven analysis to identify trends, root causes and opportunities to strengthen our defences
  • Mentoring and supporting colleagues across the squad to build our collective expertise
  • Driving improvements in our security controls, policies and processes through insight from incidents and audits
  • Helping integrate and maintain new security tools that keep us resilient and ready for evolving threats

🤩 We’d love to hear from you if…

  • You have experience in a SOC environment and strong knowledge of incident response frameworks like MITRE ATT&CK or the Cyber Kill Chain
  • You’re confident investigating attacks like phishing, lateral movement, and web app or network breaches
  • You’ve worked with SIEM, SOAR, IAM, or DLP technologies and know how to tune and optimise them
  • You bring depth in one or more areas such as Cloud Security (AWS/Azure/GCP), Network Defence, or Endpoint Security
  • You can translate complex technical findings into clear, actionable insights for both technical and non-technical audiences
  • You’re pragmatic, collaborative, and excited about Monzo’s mission to make money work for everyone

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌 What’s in it for you

💰salary dependent on experience ➕ share options

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

  • 30 min call with the recruiter
  • 30 min initial call with the hiring manager
  • 2 hours of technical and behavioural interviews

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

#LI-REMOTE #LI-OS1


Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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👤 Identity survey

Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

  • Voluntary. And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not.
  • Anonymous to Monzo. We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process.

For more information on how we'll use this data, please read our candidate privacy notice.

By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us.

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