Billing Specialist

Billing Specialist 

Remote Position (Must Reside in CT, NY, NJ, or MA)

About the Position:

The Billing Specialist plays a critical role in facilitating client access to healthcare services by ensuring accurate and efficient processing of client information, verifying insurance benefits, managing prior client balances, issuing client statements, and reviewing no-show fees. This position is responsible for providing excellent customer service to clients, verifying insurance coverage, resolving billing inquiries, and optimizing the client access process to ensure best-in-class service to our clients.

Schedule: 

Monday - Friday: 8:30 am - 5:00 pm

Your Role:

• Verify client insurance coverage and benefits prior to admissions.
• Communicate insurance coverage details and financial responsibilities to admissions, admins, or clients/payers.
• Recheck prior client balance when clients are readmitted.
• Generate and send patient statements and itemized bills in a timely and accurate manner.
• Address client inquires and concerns regarding billing statements, explaining charges, and resolving billing discrepancies as needed.
• Communicate no-show fees to clients, explaining the reason for the charge and any applicate cancellations policies.
• Provide excellent customer service to clients, addressing inquiries, concerns, and compliance in a professional and empathetic manners.
• Serve as a resource for client, answering questions related to insurance coverage, billing statements, and financial assistance.

Qualifications:  

• High School diploma or equivalent required.
• Associate’s or bachelor’s degree preferred.
• Knowledge of medical terminology, insurance terminology, and billing procedures in a healthcare setting preferred.
• Knowledge of billing regulations and compliance requirements preferred
• Excellent communication and interpersonal skills, with the ability to interact with clients, families, and healthcare professionals in a courteous and professional manner required.

 

Compensation:

The base rate of pay for this position is $22.00 to $24.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.

Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.

Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.