Onboarding Project Manager - EU/UK
As Marqeta’s Onboarding Project Manager in the UK, you will work with customers to help them onboard their card program to the Marqeta platform, coordinate multiple internal and external workstreams simultaneously and be the “face” of Marqeta while our customers launch their card program.
We work Flexible First. This role can be performed remotely anywhere within the UK or from our London office. We’d love for you to join us!
The Impact You’ll Have
- Work with our customers, payment networks, banks, vendors, and multiple cross-functional teams to successfully deliver our customers’ programs.
- Ensure Marqeta’s modern card issuing tools and infrastructure are in place and keep managing customers' requirements.
- Build relationships with our customers and spend time with them, learning how our tools are integrated into what they do to delight their customers.
- Use predictable and proven project management tools and methodologies to ensure our customers' projects are delivered on time and to an exceptional standard.
- Develop deep relationships within Marqeta to ensure we’re doing all we can to get our customers where they need to be quickly, predictably, and reliably.
- Communicate often and openly with other teams to resolve blockers quickly.
- Maintaining internal records consistently up to date to ensure program progresses are tracked.
Who You Are
- Typically requires a minimum of 2 years of related experience
- Significant experience in customer-facing project delivery/management roles.
- Being comfortable with working in a fast-paced and technical environment.
- Understanding of the payments ecosystem.
- Great organisational skills. Proven ability to prioritise, manage, and deliver multiple complex projects on time.
- Highly self-motivated and feels at home working aggressive schedules.
- Able to build strong working relationships across multiple teams.
- At home and ease with technology, product, legal, B2B technology applications and how technology platforms serve customer businesses.
- Superior communication skills (interpersonal, verbal, presentation, written, email).
- Positive attitude, work ethic and high integrity. A team player who is adaptable, resourceful, and a self-starter who can work independently.
- Works on problems of moderate scope, which are often varied and routine, where analysis of situations or data requires a review of various factors.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Applies learned techniques and contributes to analysis and investigation to solve problems.
- Normally receives little instruction on day-to-day work and general instructions on new assignments.
Please note: Payments Industry knowledge is required for the role with a particular focus on the card-issuing side
- Understanding of Visa and Mastercard
- Strong understanding of API applications and technical environments
Recruiter For This Role
- Louise Devlin
Typical Process
- Application Submission
- Recruiter phone call
- Hiring manager video call
- Test
- Virtual “Onsite” to meet the team
- Offer!
Compensation and Benefits
- Premium Private Medical and Dental coverage
- Generous time off program with additional “Floating Holiday days”
- Retirement savings program with company contribution
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Monthly stipend to support our remote work model
- Annual development stipend to support our people growth and development
- Family-forming benefits and up to 20 weeks of Parental Leave
- Wellbeing programs i.e. Modern Health, HealthKick and much more…
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Intentional Curiosity: We believe in asking the questions others shy away from. True progress comes from understanding today’s realities while challenging ourselves to do better and take on the status quo.
– Thoughtful Responsibility: We believe that every interaction with our technology and platforms matters. Businesses and livelihoods rely on our work, so we strive for excellence and accountability every day with the highest standards for failsafe technology and compliance.
– Innovative Simplicity: We believe that simplicity is powerful, especially in innovation—making a tool work better or finishing that feature that makes everyone smile. Our customers face a lot of complexity. We’re not here to add more.
– Shared Success: We believe the measure of our success is the success of our employees, customers, and communities. From local businesses to big corporations, our impact goes deep and wide. And we’ve got the results to prove it.
– Passion to Thrive: We believe anyone with a better idea should be able to change the game for our company and our customers. We solve big problems for our customers and draw energy from that challenge and opportunity.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law.
Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.
If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.
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