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Senior Systems Engineer, Endpoint Device Management

Toronto, Canada; Vancouver, Canada

We are seeking a highly skilled and motivated Senior Systems Engineer with a strong focus on endpoint device management. You’ll be responsible for designing, implementing, and managing the company's endpoint devices and software including laptops and mobile devices. This includes managing endpoint security, deploying software, and ensuring devices are compliant with company policies. 

The ideal candidate will have a deep understanding of Apple, Jamf, PC and Workspace configurations, Okta Workflows, IAM administration, Infrastructure as Code (Terraform) and Virtual Desktop Infrastructure (VDI). 

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

The Impact You'll Have

  • Manage and maintain device management systems, ensuring optimal performance and security.
  • Oversee endpoint management, including the deployment, maintenance, and troubleshooting of end-user devices.
  • Develop and implement Okta Workflows, optimizing identity and access management processes.
  • Manage and optimize Virtual Desktop Infrastructure (VDI), ensuring seamless remote access and high-performance user experience.
  • Administer IAM, ensuring secure and efficient access control across all systems.
  • Utilize Infrastructure as Code (Terraform) to automate and manage infrastructure, promoting efficient and reliable system deployments.
  • Help administer Apple/Google/Slack/Atlassian tools, managing user access, permissions, and system configurations.
  • Collaborate with cross-functional teams to identify system requirements and implement appropriate solutions.
  • Provide technical support and guidance on system-related issues, ensuring minimal downtime and optimal system performance.

Who You Are

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in device and endpoint management.
  • Experienced with Apple, Jamf, PC, Workspace One. 
  • Experienced with Google/Slack/Atlassian administration.
  • Experience with Okta Workflows and IAM administration.
  • Excellent problem-solving skills and the ability to troubleshoot complex system issues.
  • Experienced working in Jira for Sprint/Agile/Kanban execution models
  • Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.

Nice-To-Haves

  • Knowledgeable about Infrastructure as Code (Terraform).
  • Familiarity with user access, device compliance, standards, remediation.
  • Jamf certified.

Your Manager

Typical Process

  • Application Submission
  • Recruiter video call
  • Hiring manager video call
  • Virtual “Onsite” consisting of 4-5, 45 min calls
  • Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 107,100 - 133,900.

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

  • Multiple health insurance options
  • Flexible vacation time
  • Retirement savings program with company contribution
  • Equity in a publicly-traded company 
  • Monthly stipend to support our remote work model
  • Annual “development dollars” to support our people growth and development
  • Family-forming benefits and up to 20 weeks of Parental Leave

Along with monetary compensation, Marqeta offers

  • Multiple health insurance options
  • Flexible time off – take what you need
  • Retirement savings program with company contribution and after tax contributions
  • Equity in a publicly-traded company and an Employee Stock Purchase Program
  • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
  • Free therapy sessions, financial and professional coaching, and legal advice
  • Monthly stipend to support our remote work model
  • Annual “development dollars” to support our people growth and development

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At Marqeta, we strive to live our value of “Everyone Belongs,” where we seek various opinions and experiences as we build opportunities around equity, inclusion, and belonging. We ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. As set forth in Marqeta’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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