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Senior Risk Analyst, KYC

Toronto, Canada

Marqeta is looking for a Senior KYC Risk Analyst to join our Risk Operations Team. You will be responsible for managing day to day activities related to consumer and business KYC for Marqeta’s card programs. You will help other team members in resolving conflicts, issues or complex scenarios.

We work Flexible First. This role can be performed remotely anywhere within the Greater Toronto Area, Ontario or Vancouver Metropolitan Area, British Columbia, Canada. We’d love for you to join us!

What You’ll Do

  • Independently resolve problems that require in depth investigation and/or research
  • Conduct follow-up research on CIP/KYC issues
  • Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction
  • Coordinates with Issuing Banks to ensure that Marqeta is compliant with their requirements for CIP/KYC; performs required CIP/KYC audits in compliance with bank requirements
  • Practice using sound decision-making and discretion in making independent decisions that mitigate corporate risk at each decision point throughout the review.
  • Identify process and/or system improvement initiatives and resolution in order to re-engineer and streamline workflow.
  • Maintains a current understanding of and complies with Marqeta and Issuing Bank procedures and policies, including regulatory compliance issues related to BSA procedures and policies, GLBA, Dispute Resolution and Safeguarding Customer Information.

What We’re Looking For: 

  • 5+ years related experience
  • Proven ability to develop and implement efficient and effective business and consumer CIP/KYC processes
  • Demonstrated ability to achieve results through cross-functional, virtual teams
  • Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules
  • Superior communication skills (interpersonal, verbal, presentation written, email)
  • Skilled in G-Suite, Snowflake, SQL and Looker or similar technologies
  • Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently
  • Undergraduate level degree in STEM or business, finance or economics
  • Card payment issuance, processor, program manager experience
  • Knowledge of basic regulatory and compliance requirements in card payments space

Your Manager

  • Robyn Applon - Lead, KYC Risk Analyst

Recruiter For This Role

Typical Process

  • Application submission
  • Recruiter phone call
  • Hiring manager video call
  • Virtual “Onsite” consisting of 3, 45 min calls
  • Offer!

🇨🇦 Compensation and Benefits - Canada 🇨🇦

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 62,800-78,500. 

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

  • Multiple health insurance options
  • Flexible time off – take what you need
  • Retirement savings program with company contribution
  • Equity in a publicly-traded company 
  • Monthly stipend to support our remote work model
  • Annual “development dollars” to support our people growth and development
  • Family-forming benefits and up to 20 weeks of Parental Leave

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At Marqeta, we strive to live our value of “Win as a Team,” where we seek various opinions and experiences as we build opportunities around equity, inclusion, and belonging. We ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. As set forth in Marqeta’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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