Cybersecurity TPRM & Trust Manager

As Marqeta’s Cybersecurity TPRM & Trust Manager, you will be responsible for helping to lead our Third-Party Risk Management and Customer Trust programs. You will work with a team that oversees vendor security assessments, customer program security assessments, incoming customer questionnaires, and maintains our customer Trust Center. This role will work directly with existing and prospective customers, demonstrating how our security and data protection measures align with industry best practices and applicable laws. The Cybersecurity TPRM & Trust Manager is a bridge between our Sales teams and our Product and Technology teams, playing a pivotal role in the revenue-generating workstream. This lead role will also collaborate with cross-functional teams and third parties to drive remediation of security and privacy risks and ensure we meet our contractual obligations.

We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us!

The Impact You'll Have

• Manage our customer Trust Center and coordinate customer and bank partner security audits
• Coordinate responses to customer requests, including addressing security and data protection inquiries, questionnaires and due diligence assessments
• Communicate directly with Marqeta’s customers, prospects and other partners to represent security and compliance on behalf of the organization
• Provide information about Marqeta’s cybersecurity posture, demonstrating how our information security measures align with customer security expectations and applicable standards and regulations
• Engage with Marqeta’s Product & Tech teams to analyze customer security requirements, influence product roadmaps and drive remediation to improve security features
• Assist with leading the team responsible for third-party risk management activities
• Perform third-party security assessments and due diligence activities 
• Help design, implement, and optimize the TPRM program strategy and framework based on security and data protection standards (e.g., PCI, ISO, NIST, GDPR)
• Monitor third-party security practices and compliance with contractual obligations
• Review, redline, and negotiate customer and vendor contracts regarding security related clauses
• Partner with Security and Control Owners across the organization to establish security requirements for third parties
• Develop reporting and metrics to provide executive visibility into TPRM and Customer Trust programs
• Present program status and risk findings to leadership and key stakeholders

Who You Are

• Masters or Bachelors degree in Computer Science, Information Security, Information Technology or equivalent experience
• 7+ years of industry experience in Information Security, IT Risk Management or Compliance
• Experience designing and integrating technical regulations and standards (e.g. PCI DSS, ISO 27001, SOC2, SOX, NIST, GDPR, etc.) 
• Strong interpersonal and leadership skills
• A strong bias toward action and able to operate proactively and effectively in a dynamic, fast-paced environment
• Customer service oriented
• Excellent verbal and written communication skills including the ability to simplify key security messages and translate technical matters to non-technical audiences
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently

Nice-To-Haves

• CISSP, CISM, CISA, CIPP
• A sense of humor

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of three 45 min video calls
• Offer!

 

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $135,500 - $169,400
• Premium: $146,700 - $183,400
• Premium Plus: $159,400 - $199,300

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive