Automotive Service Advisor | No Weekends

Why come work for Main Street Auto? 

Automotive Service Advisor – No Weekends!

Are you a customer-focused professional with a passion for the automotive industry? Join Main Street Auto, where we’re building the nation’s most trusted network of local repair shops—without sacrificing the hometown feel.

We’re looking for a Service Advisor who thrives in a fast-paced environment, values integrity, and knows how to deliver an exceptional customer experience from start to finish.

What You’ll Do:

Customer Experience Champion

• Greet customers with a warm, professional attitude
• Listen to their concerns and clearly communicate service needs
• Build trust and long-term relationships through honest, transparent communication

Service Coordination Pro

• Schedule and manage service appointments efficiently
• Translate customer concerns into actionable repair orders
• Recommend services based on manufacturer guidelines and vehicle history

Estimate & Approval Expert

• Prepare accurate estimates for parts and labor
• Clearly explain costs and get customer approval before work begins

Workflow Manager

• Create and manage repair orders
• Coordinate with technicians to ensure timely service
• Keep customers informed throughout the process

Customer Satisfaction Advocate

• Follow up after service to ensure satisfaction
• Address concerns with professionalism and care
• Go the extra mile to exceed expectations

What You Bring:

• 3–5 years of experience as a Service Advisor (preferred)
• Strong communication and organizational skills
• Solid understanding of automotive systems and repairs
• Proficiency with service software and computer systems
• A customer-first mindset and a team-oriented attitude
• High school diploma or equivalent (automotive certifications a plus)

Why You’ll Love Working Here:

• No weekends – enjoy your work-life balance
• Be part of a growing, respected brand with local roots
• Work with a supportive team that values your expertise
• Opportunities for growth and advancement

Further questions about the job? Email us at: hr@msauto.com