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Analyst, Revenue Operations

About MSF-USA | Doctors Without Borders

Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization providing medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries. We were formed in France in 1971 as an association by doctors and journalists to go to emergencies and treat patients with dignity while bearing witness independently of geopolitical boundaries. MSF is now a global movement of more than 25 MSF organizations working in over 70 countries. We cooperate as an international, independent, medical humanitarian association that offers medical assistance to populations in distress, victims of natural or manmade disasters, and civilian victims of armed conflict without discrimination and irrespective of race, religion, age, gender/sex, national or ethnic origin, color, disability, sexual orientation, genetic information, or political affiliation and aids the population in distress and intervene worldwide. MSF staff also “bear witness” by speaking out about our work and what is experienced on the ground to draw the world’s attention to crises and stand in solidarity with our patients and colleagues experiencing these emergencies firsthand.

We welcome candidates with various backgrounds and experiences to join us in working toward MSF’s social mission.

Role Overview 

With supervision of the Senior Manager, Revenue Operations, the Analyst, Revenue Operations will ensure the accurate recording, analysis and reporting of donations and cash receipts in a timely manner. Responsible for ensuring that all MSF financial assets are accurately reconciled and accounting records are maintained in a timely manner. Responsible to ensure that revenue is recognized in accordance with US GAAP. 

Department Accountabilities  


Set, analyze, and monitor budgets in line with organization strategy; identify financial trends. 


Design, develop, and deliver treasury strategy and operations. 

Financial Policies, Guidelines, and Protocols 

Develop financial guidelines and protocols in response to statutory and financial requirements. 

Operational Compliance 

Adhere to internal policies and procedures and external standards, including regulatory codes and voluntary codes of conduct, to minimize business risk and protect the organization's reputation. 

Organizational Risk Management  

Develop and/or deliver on activities to keep track of the organization's risk profile and limit the organization's exposure to undue risks. 

Roles Specific Outcomes 


Maintain accurate accounting records and files, in accordance with statutory requirements and local policies and procedures, to ensure that information is auditable. 

Financial Management and Control  

Work within established systems to deliver prescribed outcomes for a designated area of financial control. 

Financial Reporting 

Carry out complex analyses to contribute to the production of statutory and non-statutory financial reports and other disclosures. 

Financial Policies, Guidelines, and Protocols  

Assist with the development and delivery of financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice. 

These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job.  Incumbents are required to perform other functions as assigned. 

Complexity and Problem-Solving Skills 

  • Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives. 
  • Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements. 

Behavioral Competencies  

THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different. 

People Focus 

Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs. 

Manages Complexity 

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. 

Global Perspective 

Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges. 

Cultivates Innovation 

Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them. 

RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs. 

Drives Results 

Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. 

PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals. 


Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. 

Values Differences 

Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating. 

Communicates Effectively 

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing. 

SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.  

Instills Trust 

Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions. 

Manages Ambiguity 

Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness. 

Situational Adaptability 

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately. 

Technical Competencies 

Plans and Aligns 

Planning and prioritizing work to meet commitments aligned with MSF-USA goals. 

Financial Acumen 

Interprets and applies understanding of key financial indicators to make better business decisions. 

Tech Savvy 

Anticipating and adopting innovations in organizational digital and technology applications. 

Data Collection and Analysis 

The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.  

Project Management Skills 

The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters. 

Presentation and Written Communication Skills 

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately. 

 Supervisory Responsibility 

No supervisory responsibility 

Desired Qualifications & Experience 

At a minimum the Job Holder should possess: 

  • Minimum 2 years of relevant work experience required, plus a bachelor’s degree in accounting or related area, or equivalent combination of training and experience. 

Travel Requirements 

Must be willing to travel for work as needed. 



$59,475 to $89,212 annually


Our staff works a hybrid schedule with the ability to come into either the NYC office or regional hub (Washington, DC or Bay Area, California) a minimum of 2 times a week. The required days are Tuesdays and Wednesdays from January to June and September to December. 


MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws. We also provide reasonable accommodation for disabilities or religious beliefs and practices. We encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.


If you have a disability and require accommodations to use our website to apply for a position, please contact Human Resources at We consider reasonable accommodation requests on a case-by-case basis.

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