About MSF USA | Doctors Without Borders

Role Overview 

We are seeking a highly motivated and detail-oriented intern to assist in various aspects of audiovisual (A/V) support and multimedia content production within the Communications department of our organization. This role offers a hands-on opportunity to gain experience in content production, planning, and visual storytelling within a dynamic and creative environment. The intern will be involved in supporting the production of two ongoing video series, assisting with day-to-day content production, A/V room organization, and multimedia event support. The intern will work closely with an experienced Multimedia team and will have the opportunity to participate in high-profile events and projects.  

Department Accountabilities 

The Communications Department is responsible for developing a coherent voice and delivering clear public messages to inform both US and international audiences of MSF, its field activities and the humanitarian principles that underpin them; to raise awareness about the plight of the populations we serve; to promote public communication aimed at exposing and describing the field reality, including dilemmas and challenges; and to garner public understanding for our advocacy messages related to field operational concerns and the Access Campaign, via the media, print and digital channels, public awareness and advocacy campaigns, conferences, etc. 

External Communications  

Develop and distribute external communications products across multiple channels to raise awareness of humanitarian needs, advocate for patients and communities, engage with audiences, and achieve strategic objectives.  

Public Engagement & Advocacy  

Identify significant medical humanitarian issues and execute integrated communications plans to increase public awareness, audience engagement, and support for advocacy priorities.   

Brand Positioning  

Develop and contribute to brand strategy, positioning, and tactics to increase brand visibility.  

Content Creation  

Produce and support external communications content across audiences and channels, including for the website, social media, and live events.  

Advance Diversity, Equity, and Inclusion   

Promote DEI principles across all communications products and channels.    

Roles Specific Outcomes 

The video intern will assist in all phases of the creation and promotion of MSF video content. This is a hands-on position offering the opportunity to actively improve tools through which MSF communicates its messages. The ideal candidate will contribute creatively and technically to new and ongoing projects.   

• Passionate about MSF-USA’s social mission to provide medical humanitarian aid.  
• Have proven technical ability in videography and video editing.
• Interested in international humanitarian affairs and medical issues 
• Interested in documentary film, journalism, non-profit communications, and/or international affairs.
• Committed to upholding diversity, equity, and inclusion 
• Highly creative and organized   

COMPLEXITY AND PROBLEM-SOLVING SKILLS 

• Will assist with producing and editing a variety of video projects including editing short form videos for use on social media, web, etc. 
• Research and use of video from MSF’s international photo and video database.
• Regular reporting on video performance metrics using YouTube’s Insights.
• Adding simple on-screen text to videos, proofreading graphics and post-copy
• Learning search engine optimization (SEO) principles and best practices and implementing them.
• Creating or assisting in the creation of simple graphics.
• Setting up and assisting with film production on site.
• Supporting translation processes. Organization and upkeep of A/V equipment, inventory lists, and digital files.
• Researching new equipment, video workflows, or solutions as needed to support the work of the video team.
• Other tasks as assigned 

BEHAVIORAL COMPETENCIES

THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different. 

People Focus 

Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs. 

Manages Complexity 

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. 

Global Perspective 

Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges. 

Cultivates Innovation 

Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them. 

Strategic Mindset 

Sees ahead to future possibilities and translates them into breakthrough strategies. 

RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs. 

Drives Results 

Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. 

Ensures Accountability 

Holds self and others accountable to meet commitments. 

PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals. 

Collaborates 

Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. 

Communicates Effectively 

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing. 

Values Differences 

Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating. 

Builds Effective Teams 

Builds strong identity teams that apply their diverse skills and perspectives to achieve common goals. 

Manages Conflict 

Handles conflict situations effectively, with a minimum of noise. 

Builds Networks 

Effectively builds formal and informal relationship networks inside and outside the organization. 

Drives Vision and Purpose 

Paints a compelling picture of the vision and strategy that motivates others to action. 

SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.  

Instills Trust 

Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions. 

Manages Ambiguity 

Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness. 

Situational Adaptability 

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately. 

Being Resilient 

Rebounds from setbacks and adversity when facing difficult situations. 

TECHNICAL COMPETENCIES 

Plans and Aligns 

Planning and prioritizing work to meet commitments aligned with MSF-USA goals. 

Financial Acumen 

Interprets and applies to understanding key financial indicators to make better business decisions. 

Tech Savvy 

Anticipating and adopting innovations in organizational digital and technology applications. 

Data Collection and Analysis 

The ability and skill to determine and analyze trends from data collected to assist in compiling reports that will help in decision-making.  

Project Management Skills 

The ability to plan and manage small project assignments within desired cost, time, and quality parameters. 

Presentation and Written Communication Skills 

Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considering the needs of clients, constituents, and the organization, shifts priorities appropriately. 

Organizational Insight 

Applying knowledge of MSF-USA and industry to advance the organization’s goals. 

Desired Qualifications & Experience

• Demonstrable experience shooting and editing video. You must submit a portfolio link consisting of 3–5 videos. Please indicate what work you did on each piece, and when each was created.  
• High level of proficiency with Premiere Pro. Working knowledge of Photoshop and Audition. Proficiency in After Effects and Illustrator is a plus.
• Familiarity editing on a PC laptop, to be provided by MSF. 
• Basic understanding of A/V equipment and experience with studio recording, including camera and audio setup. 
• Strong organizational skills and attention to detail. 
• Experience reporting social media or web analytics is a plus.
• Proficiency in a second language is a plus. Preference for Spanish, French, or Arabic.  

Travel Requirements

No travel is required for this position.  

Position Locations

Hybrid in NYC 

Hours per week

20 hours 

Duration

3 Months with the possibility of an extension 

Estimated Start Date

End of April/Early May 

Compensation

 $18/hour 

Equal Opportunity and Accommodations Statement:
MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws.

We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices. If you require accommodations during the application process, please contact us at recruitment@newyork.msf.org.

We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.