Facility Manager

The Mission

At Municipal Gym, our mission is to help others WIN THE DAY, TODAY—to discover their strength and build better lives. Backed by Mark Wahlberg and powered by EōS Fitness, we’re building world-class, wellness-integrated training centers where serious training is paired with premium amenities, spotless standards, and genuine hospitality.

Why Municipal Gym 

This is an opportunity to help shape the standard for Municipal Gym's founding location and influence how the brand grows. You will join a team committed to exceptional performance, genuine hospitality, continuous improvement, and helping members and team members WIN THE DAY, TODAY. 

Role Summary 

As the Facility Manager, you will be responsible for maintaining a safe, fully operational, and exceptionally presented facility that reflects Municipal Gym's premium brand standards. You will lead preventive maintenance efforts, coordinate repairs, oversee third-party vendors, and ensure all building systems, equipment, and amenities are functioning at the highest level. Through proactive planning, strong attention to detail, and a commitment to excellence, you will help create an environment where members and team members can consistently WIN THE DAY, TODAY. 

Team

• Reports to: Operations Director
• Direct reports: None (individual expert)

Key Outcomes: First 6-12 Months 

• Establish preventive maintenance programs and inspection routines that maximize facility uptime and protect the member experience. 

• Maintain a clean, safe, and fully functioning environment across all facility systems, equipment, and amenities. 

• Create efficient work-order, vendor management, and escalation processes that improve response times and accountability. 

• Build strong relationships with internal leaders and service providers to ensure seamless facility operations and issue resolution. 

Core Responsibilities 

Facility Operations & Maintenance 

• Oversee daily facility operations, including inspections, preventive maintenance, repairs, and overall building readiness. 

• Monitor HVAC, plumbing, electrical, life safety, fitness equipment coordination, and other critical facility systems to ensure uninterrupted operation. 

• Identify maintenance needs proactively and prioritize work based on safety, member impact, business continuity, and brand presentation. 

• Maintain accurate records for inspections, repairs, warranties, service contracts, and maintenance schedules. 

Vendor & Contractor Management 

• Coordinate with vendors, contractors, and service providers to ensure high-quality work and timely completion of approved projects. 

• Manage service schedules, vendor access, work orders, and follow-up communication. 

• Evaluate vendor performance and ensure service providers meet Municipal Gym standards for quality, responsiveness, and professionalism. 

• Assist with budgeting, forecasting, and cost management related to maintenance and facility expenses. 

Safety, Compliance & Risk Management 

• Ensure compliance with company policies, safety standards, regulatory requirements, and operational procedures. 

• Conduct routine facility walkthroughs and safety inspections to identify and resolve potential hazards. 

• Support emergency preparedness programs, incident response protocols, and corrective action plans. 

• Maintain required documentation and ensure timely reporting of facility-related incidents and concerns. 

Member Experience & Facility Presentation 

• Ensure all areas of the gym consistently meet Municipal Gym premium standards for cleanliness, functionality, and presentation. 

• Respond quickly and professionally to facility concerns that impact the member or team member experience. 

• Partner closely with Operations, Membership, and Personal Training leaders to support events, promotions, and daily operations. 

• Serve as a visible leader within the facility, reinforcing Municipal Gym commitment to hospitality, safety, and excellence. 

Measurements of Success 

Qualifications 

• 3+ years of facility management, building maintenance, or operations experience in a commercial environment. 

• Working knowledge of HVAC, plumbing, electrical, life safety, and general building systems. 

• Strong organizational skills with the ability to prioritize multiple projects and respond effectively to urgent issues. 

• Experience managing vendors, contractors, service agreements, and maintenance programs. 

• Proficiency with maintenance systems, work-order platforms, Microsoft Office, and reporting tools. 

Preferred Experience 

• Experience in fitness, hospitality, wellness, private clubs, resorts, retail, or another customer-focused environment. 

• Experience supporting a new facility opening or establishing maintenance programs and operating standards. 

• Trade certifications or technical training related to facility maintenance, HVAC, electrical systems, or building operations. 

Role Requirements 

• Must successfully complete a background check and other pre-employment requirements. 

• Must be authorized to work in the United States. 

• Candidates must be 18 years of age or older to be eligible for employment. 

• Availability to work a schedule that supports member demand, which may include early mornings, evenings, weekends, and holidays. 

• Regular computer, phone, scheduling, documentation, and client communication work is required. 

• Ability to regularly and safely lift 40+ lbs and carry, push, pull, or move equipment and weights in alignment with assigned duties and company safety practices. 

• Must work within professional scope, maintain required certifications, and comply with all company pre-employment and ongoing employment requirements.