Workplace Experience Specialist

At Murj, we do what we love and love what we do!

Murj was founded in 2014 to solve a problem witnessed first-hand. Founder and CEO, Todd, worked with cardiology practices as an implantable cardiac device sales representative for Medtronic. He watched clinicians struggle to manage these sophisticated devices using outdated and inadequate tools. Having previously worked in product management at Apple, Todd knew that brilliant design can profoundly impact the user experience -- so why not design a better way to care for patients with implantable devices?

In Murj, Todd created an enterprise SaaS cardiac device management software solutions company that reimagines and transforms patient care through thoughtful design and a passion for quality and a commitment to customer satisfaction. Today, Murj continues this transformative innovation with intuitive, elegant, and imaginative technology solutions that improve the lives of cardiac care professionals and their patients.

What Murj offers.

Murj is for people seeking a fast-paced, ever-changing environment surrounded by a supportive team that works hard and strives for innovation and professionalism, with a steady diet of humility and camaraderie.

Every employee is treated like family, with love, respect, and responsibility. The individual and collective success of every employee is at the forefront of what we do and believe.

And in joining Murj, you are joining a community that believes in evolution and promotion from within; there is a high degree of opportunity for progression, creativity, and ownership.

From your first day at Murj, you are eligible for full medical, dental, and vision insurance along with an open vacation policy, more than 10 annual company holidays, and competitive compensation and equity participation, and a 401(k) after 3 months of service.

How We Work at Murj

Murj is the right place for people who excel in fast-paced, dynamic environments. Murj embodies a high-performance culture  where every team member is expected to exceed expectations and take ownership beyond their role to drive our collective success. 

Employees should be comfortable working independently and taking initiative to identify and address needs. This proactive approach is essential to thriving at Murj.

We believe in working hard together, with a shared sense of purpose and drive. We’re not afraid to ask tough questions, and we support each other in reaching for bold new ideas. 

Let us leave you with this.

If this role sounds intriguing - we encourage you to apply. And we encourage applicants to embrace new challenges, as the right fit at Murj is often more about the person and the challenges they seek, not just what they have accomplished in the past.

About The Role.

This role is required to work onsite Monday-Friday from our headquarters in Pleasure Point, Santa Cruz, CA.

The Workplace Experience Specialist is the operational backbone of Murj’s Santa Cruz headquarters, responsible for ensuring a smooth, organized, and well-supported workplace. This role combines traditional office management, administrative support for People Operations, and coordination of company-wide programs and employee experiences. You’ll play a key role in keeping the office running efficiently, supporting cross-functional teams, and using independent judgment to recommend and implement process improvements and programs to ensure employees, executives, and visitors have everything they need to thrive. 

This role operates with a high degree of autonomy, prioritizing tasks, using judgment to suggest process improvements, propose solutions, and support company-wide people operational standards. It’s an ideal position for someone who enjoys managing logistics, coordinating projects, and providing hands-on operational support in a dynamic, fast-growing environment. In this role, you should be comfortable working independently, using sound judgement, identifying opportunities for improvement, and taking initiative to address work that may not be formally assigned.

Local Driving:

This role requires frequent local driving to run office errands.

What You’ll Do.

Office Operations & Workplace Management

• Manage daily HQ operations to ensure processes run efficiently.
• Maintain all office supplies, and recommend improvements to keep the office environment efficient and functional.
• Manage vendor relationships, and service needs.
• Oversee office upgrade projects and coordinate improvements, proposing enhancements where appropriate.
• Support company-wide employee engagement programs, including holiday gifts, congratulations, and sympathy acknowledgments while identifying opportunities for improvement.
• Manage local and office shipping needs, including supplies, equipment, and occasional marketing or swag shipments, ensuring processes are organized and efficient.
• Handle local errands as needed, such as picking up or dropping off shipments, purchasing office or event supplies, and coordinating grocery or catering runs.

Administrative & People Operations Support

• Provide administrative support to office staff, People Operations, HR, and the executive team, identifying and implementing process improvements where possible.
• Support onboarding by purchasing items for new hires, adding new hires to calendar events, and coordinating HR documentation.
• Maintain and file employee documents, such as role changes, job descriptions, and offer letters, ensuring accuracy and recommending improvements.
• Provide back-up support for People Operations functions, such as scheduling interviews, candidate communications, and coordinating company meetings, including agenda creation, slide decks, and logistics, using judgment to ensure processes run smoothly and efficiently.

Travel & Event Coordination

• Support company-wide retreat development and planning, assisting in setting agendas, supporting employee experience initiatives, and ensuring a consistent and positive employee experience.
• Plan events and holiday or special occasion celebrations, with attention to improving employee experience and logistics.
• Identify opportunities to improve retreats and employee experience, contributing ideas and assisting with implementation.
• Partner with Finance, leadership, and other stakeholders to align logistics, budgets, and resources, providing proactive solutions and recommendations as needed.

What Makes You a Great Fit.

• Highly organized and detail-oriented, able to manage multiple projects and priorities independently, while recommending improvements.
• Proactive and resourceful, taking initiative to solve problems and anticipate office or People Ops needs and efficiency gains.
• Collaborative and positive, comfortable supporting multiple teams and working with vendors, employees, and leadership, while influencing improvements in processes and programs.
• Friendly and approachable, serving as a first point of contact for the office and HQ operations.
• Flexible and adaptable, thriving in a fast-paced, high-growth startup environment.
• Strong communication skills, able to coordinate across teams ,keep stakeholders informed and recommend process improvement.

What You Bring.

• 2+ years of experience in office management, administrative support, or operations, preferably in a startup or small company environment.
• Excellent organizational skills and attention to detail.
• Strong proficiency with productivity and collaboration tools (Google Workspace, Slack, Zoom, etc.).
• Ability to manage projects, schedules, and vendors independently.
• Basic understanding of HR processes, onboarding, and employee document management.
• Professional demeanor, discretion, and the ability to handle confidential information.

Nice To Haves.

• Experience with HRIS, ATS, or payroll systems.
• Familiarity with company retreat and event planning.
• Experience supporting multiple teams, including People Operations, Marketing, and Finance.
• A valid California driver license and/or reliable transportation for running office errands.

What Success Looks Like (First 90 Days).

In the first three months, success will be defined by your ability to establish reliable office operations, support People Operations and other teams, and coordinate key administrative and employee experience programs:

Learn and Assess

• Gain a deep understanding of Murj’s office workflows, People Operations processes, and vendor relationships.
• Build relationships with leadership, employees, and external partners.
• Identify opportunities to improve office efficiency, document tracking, and HR support processes.

Execute and Support

• Maintain daily office operations including mail, check deposits, inventory, and vendor coordination.
• Support recruitment and HR tasks such as interview scheduling, and document management.
• Coordinate company meetings, retreats, and employee engagement programs.
• Manage travel arrangements and other logistical support for employees and executives.

Contribute to Continuous Improvement

• Implement improvements in office operations, HR administrative processes, and cross-team coordination.
• Ensure consistent and timely support for all People Operations initiatives, company events, and employee experience programs.
• Demonstrate initiative, ownership, and reliability in day-to-day operations and special projects.

By the end of 90 days, you will have established a well-organized and fully supported office, streamlined administrative workflows, and become a trusted operational partner for the People Ops Manager, executives, and the broader team.

Travel expectations: 1–10%: Minimal to no travel; maybe a few meetings or events.

Physical & Work Environment Requirements:

• Ability to lift and carry items up to 40 lbs, with reasonable accommodations available as needed.
• Prolonged periods of sitting or standing, with flexibility for breaks and ergonomic adjustments.
• Frequent computer use and screen time, including repetitive motions such as typing and mouse use.
• Local driving is required for office errands or on-site visits.
• Work performed primarily in an office environment, with minimal exposure to outdoor elements or hazardous conditions.

Compensation and Benefits:

This is a full-time, onsite role based in Santa Cruz, CA, with an annual base salary range of $72,000-$75,000, depending on experience and qualifications. In addition to base pay, this position is eligible for stock option grants and participation in our annual company-wide bonus program, allowing you to share in Murj’s growth and success.

We believe great work deserves great rewards. Our total rewards package includes:

• Health coverage from day one: Comprehensive medical, dental, and vision plans effective on your first day.
• Time for you: Generous paid time off, sick leave, and company holidays to recharge and enjoy life outside of work.
• Peace of mind: Company-paid short- and long-term disability insurance.
• Future planning: Eligibility to participate in our 401(k) plan after 90 days of service.
• A workplace that feels good: A collaborative, supportive team culture centered around innovation, impact, and connection.
• Great location: Our headquarters are located in the Pleasure Point area of Santa Cruz - within walking distance to East Cliff Drive, local coffee shops, restaurants, and surf shops.