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Field Support Engineer – Robotic Targets (Camp Bullis)

San Antonio, Texas, United States

Field Support Engineer – Robotic Targets 

Overview 

MVP Robotics is a cutting-edge engineering firm dedicated to safety and human performance through applied robotics in grueling environments.   MVP’s robotic tackling dummies have eliminated concussions on the football field from the NFL to youth football programs. MVP’s HEKTR robotic targets enable a new level of readiness and survivability for our nation’s warfighters.  MVP continues to develop next-generation training and operational tools to overcome the challenges of tomorrow.  

Position Summary 

The Field Support Engineer (FSE) provides on-site technical support, maintenance, and training for a USAF program utilizing robotic shooting targets for live-fire training. The FSE serves as the primary technical liaison between MVP's engineering team, program management, and base personnel, ensuring the operational readiness of robotic target systems throughout deployment, upgrades, troubleshooting, and sustainment. The FSE will support R&D initiatives through design, experimentation and field testing of novel technologies. This role requires strong electromechanical acumen, field service experience, and the ability to operate independently in austere military training environments. 

What you’ll do 

System Deployment & Maintenance 

  • Deploy, install, configure, and maintain robotic target systems in support of USAF training exercises. 
  • Execute preventive and corrective maintenance, system inspections, diagnostics, firmware updates, and approved field modifications. 
  • Perform hands-on troubleshooting and repair of mechanical, electrical, and software faults. 
  • Maintain configuration control of assigned systems and support equipment to ensure hardware and software baseline compliance. 
  • Monitor equipment condition and communicate sustainment risks that may impact training operations. 

Technical Support & Troubleshooting 

  • Diagnose and resolve failures across mechanical, electrical, software, communications, and power systems. 
  • Utilize test equipment such as multimeters, oscilloscopes, and diagnostic software to identify and resolve complex system faults. 
  • Conduct system checks, calibration, software installations, configuration changes, and field modifications per approved procedures. 
  • Support field testing and provide structured feedback to engineering teams to improve product reliability and performance. 

Training & Customer Engagement 

  • Interface directly with USAF personnel, range control staff, and program stakeholders to ensure operational readiness and user satisfaction. 
  • Deliver on-site training to operators and maintenance personnel on system operation, maintenance procedures, and safety requirements. 
  • Support training exercises as required to ensure mission success.  
  • Travel to support maintenance, training, demonstrations and technology delivery as required. 
  • Represent MVP Robotics professionally to customers, partners, and the broader military community. 

Research and Development 

  • Develop new technologies to enable novel capabilities in training and operational theaters.  
  • Collaborate with customers and MVP Engineers to take concepts from ideation through fielded prototypes. 
  • Execute field testing and validation of novel designs. 
  • Develop mechanical, electrical, and software solutions to meet customer requirements. 

Logistics & Documentation 

  • Support logistics activities including inventory control, shipping/receiving, and spare parts management. 
  • Prepare accurate field service reports, maintenance logs, incident documentation, and readiness data. 
  • Ensure compliance with company policies, safety procedures, operational guidelines, and customer security protocols. 

We Require: 

  • Associate's or Bachelor's degree in Mechanical, Electrical, or Robotics Engineering, or a related technical field, or equivalent military training/experience. 
  • 1 - 3 years of field experience supporting complex electromechanical or robotic systems. 
  • Strong knowledge of mechanical systems, embedded systems, and power electronics. 
  • Proficiency with test equipment including multimeters, oscilloscopes, and diagnostic software. 
  • Hands-on welding and fabrication experience. 
  • Familiarity with networking, radio communications, and embedded Linux or Windows-based systems. 
  • Ability to read and interpret technical manuals, electrical schematics, and mechanical drawings. 
  • Excellent problem-solving skills with the ability to work independently under pressure. 
  • Willingness to travel extensively, including to remote military training ranges and temporary duty stations. 
  • Ability to lift and carry up to 50 lbs and work outdoors under variable weather conditions. 
  • Must be a U.S. Citizen and eligible for DoD facility access. 

MVP Robotics is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. 

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