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Senior Sales Operations Analyst

New York

Culture Speaks, My Code Listens!

My Code is a leading media company and marketing agency for growth audiences, the fastest growing and most culturally influential consumer segment in the U.S. We help brands decode cultural shifts, develop authentic storytelling, and direct it to the communities and platforms where influence begins. By translating culture for brands—and brands for culture—we connect cultural trends with business outcomes. Our Intelligence Center, in-house creative studio and agency, and distribution network turn deep cultural understanding into measurable impact, enabling brands to grow with purpose, resonance, and results. My Code is majority-owned by Ariel Alternatives LLC's Project Black, which aims to scale businesses to serve as suppliers-of-choice to Fortune 500 companies. For more information, please visit www.mycodemedia.com. 

About the Role: 

The Senior Sales Operations Analyst is a highly analytical, execution-focused role responsible for supporting sales effectiveness, forecast rigor, pipeline hygiene, and system administration across our revenue teams. Reporting to the SVP, Revenue Operations & Planning, this individual will act as the core engine driving our day-to-day sales data tracking and platform workflows.

The ideal candidate is a data integrity champion who possesses deep, hands-on administration experience with Boostr, serving as the technical backbone of our sales pipeline and the primary builder of actionable business intelligence reports.

Responsibilities:

Boostr Platform Administration & Data Management (CRM/OMS)

  • Boostr System Ownership: Act as the internal super-user, daily administrator, and "go-to" technical expert for our integrated Boostr CRM and Order Management System (OMS).
  • Workflow Optimization: Maintain day-to-day revenue data tracking, system configuration, and data integrity workflows within Boostr; coordinate with IT to troubleshoot platform infrastructure.
  • Platform Efficiency: Manage technology platform tasks, build out fields, and implement data visualization dashboards to ensure a seamless technical transition from lead generation to deal closure.
  • Data Hygiene: Execute rigorous daily data hygiene audits, ensuring all sales stage data, contract entries, and account assignments are accurate and ready for finance and leadership.

Deal Tracking & Forecast Support

  • Sales Floor Integration: Partner closely with Regional Sales VPs as a dedicated operational resource to track real-time deal movement, verifying stage changes, budget fluctuations, and "Win/Loss" data within the CRM.
  • Forecasting Support: Pull, aggregate, and assemble daily pipeline reporting to support accurate, data-driven sales forecasting and inventory trend analysis.
  • Operational Setup: Execute the administrative setup of sales territories, target account allocations, and quota plans within the CRM as directed by sales leadership.

Analytics & Reporting Architecture

  • KPI Tracking: Track and report on key performance indicators (KPIs) such as sales cycle length, conversion rates, and quota attainment.
  • Report Architecture: Translate complex data sets into highly accurate reports and operational dashboards (e.g., Tableau, Excel) that highlight pipeline realities and trend lines.
  • Inventory & Modeling Support: Assist in compiling data models to evaluate pricing changes, marketplace dynamics, and revenue yield optimization across available media inventory.

Cross-functional Support & Enablement

  • Cross-functional Alignment: Support data requests from marketing, product, and finance to help align sales metrics with broader company growth strategies.
  • Technical Onboarding: Train the sales team on Boostr platform best practices, proper deal entry protocols, and system tracking workflows.
  • Special Projects: Provide analytical support on cross-functional initiatives aimed at improving the efficiency of the quote-to-cash lifecycle.

The Impact You’ll Make:

You will play a key role in optimizing the systems, processes, and operational workflows that power our revenue organization. As a trusted partner to sales leadership, finance, and revenue operations, you'll transform complex sales data into actionable insights, strengthen forecast accuracy, and drive the reporting and platform rigor needed to support smarter decision-making across the business.

Through your expertise in Boostr administration, pipeline management, and business intelligence reporting, you'll help create a scalable operational foundation that improves sales productivity, enhances visibility into revenue performance, and supports the company's continued growth.

Qualifications:

  • Experience: 3–5 years of dedicated experience in sales operations, revenue operations, or sales financial analysis, specifically within the digital media or advertising industry.
  • Boostr Expertise (Required): Direct, hands-on administration experience with Boostr (CRM & OMS) is highly preferred; deep experience managing complex Salesforce workflows will also be evaluated if accompanied by quick platform adaptation.
  • Technical Skills: Advanced proficiency in Microsoft Excel (data modeling, macros, VLOOKUPs/Index Match) and data visualization tools like Tableau.
  • Education: Bachelor’s degree in business administration, finance, economics, or a related field.
  • Analytical Rigor: Strong capability in compiling raw system data, identifying trends, and ensuring perfect math across reports.
  • Communication & Mindset: Detail-oriented, organized, and solution-focused; able to explain technical system processes clearly to a non-technical sales team.
  • Values: An advocate for diversity, equity, and inclusion who embraces our core values: Culture First, Play Like a Team, Pave The Way, Care, and Think Big.

Compensation & Total Rewards: At My Code, we believe that world-class culture is fueled by people who feel valued, empowered, and inspired. Our compensation philosophy goes beyond base salary; we’ve built a Total Rewards ecosystem that invests in your benefits, physical and mental well-being, and long-term career trajectory.

Base Salary Range: $90,000 - $120,000. We take a data-driven approach to pay. This range represents the target base salary for a new hire in this role; however, the final offer will be determined by a holistic evaluation of your unique experience, specialized skill set, and internal parity across our existing team.

My Code is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. My Code is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please let us know.

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