Back to jobs

Administrative Assistant/Customer Service Representative (Temp to Perm)

West Deptford, New Jersey

 

Who You Are:
You are an organized, proactive, and customer-focused individual with experience in administrative assistance and customer service. You thrive in fast-paced environments and are committed to enhancing communication and ensuring the smooth functioning of day-to-day operations. You're looking for a role where you can contribute to operational success by providing exceptional support and service to internal teams and external stakeholders.

About The Role:
As an Administrative Assistant / Customer Service Representative, you will serve as a key point of contact for internal teams and customers, providing seamless administrative support and ensuring smooth communication across departments. You will coordinate schedules, manage customer inquiries, and track project timelines, all while maintaining excellent service and operational efficiency.

Your role will focus on facilitating communication, providing timely updates, and resolving issues, ensuring customers and internal teams have smooth and efficient experience.

Other Responsibilities Include:

  • Serve as a primary point of contact for administrative tasks and customer service inquiries.
  • Manage and prioritize daily communication, coordinating with internal teams such as Order Management, Account Management, Project Management, and Marketing.
  • Assist in scheduling deliveries, meetings, and events, ensuring timely coordination with various departments.
  • Serve as the key escalation point for all logistics and configuration related questions from internal parties.
  • Provide accurate and timely updates to customers and internal teams regarding order status, shipments, and project timelines.
  • Work as a key resource with Inventory Control Manager to coordinate scheduling of physical audits and cycle counting.
  • Handle customer service inquiries, resolve issues, and provide proactive solutions to improve customer satisfaction.
  • Maintain internal communication logs and ensure timely follow-up on tasks and requests.
  • Prepare reports on customer service metrics, project statuses, and team activities.
  • Assist with maintaining activity in designated communication platforms like email groups and Slack channels.
  • Contribute to documentation, process improvement initiatives, and best practices.
  • Complete ongoing security awareness training and comply with company policies. 
  • Other duties as assigned.

Desired Skills and Experiences:

  • Strong communication skills, with a customer service or administrative background.
  • Demonstrated ability to manage multiple tasks and prioritize effectively.
  • Excellent organizational skills and attention to detail.
  • Ability to adapt in a fast-paced environment and work through conflicting priorities.
  • Excellent scheduling (Delivery) experience. 
  • Excellent Computer skills.
  • Proficient in MS Office products, including Outlook, Excel, Word, and Visio (7+ years of experience).
  • Bilingual in English and Spanish is a plus.
  • Experience in project coordination or office management is beneficial.
  • Knowledge of Integration Center operations, configuration, and shipping procedures is a huge plus.
  • Background in Supply Chain Management or similar fields is a plus.

Details:

  • Location: West Deptford, NJ
  • Schedule: Monday to Friday, 8:30 am to 5:00 pm (Morning shift)
  • Contract Type: 3-month contract, with the potential for full-time conversion based on performance.
  • Compensation: $23/hr. on a 1099 contract with potential overtime (overtime rate is 1.5x the hourly rate).
  • If converted full-time, compensation will be negotiable.
  • Interview Process: Video interview followed by a face-to-face interview in West Deptford, NJ.

A Little About Us:
We are passionate about creating an environment where employees can achieve greatness. Our core values drive everything we do:

  • We Before Me: We value empathy, diverse opinions, and collaboration.
  • Dare To Be Great: We strive for continuous improvement and excellence.
  • Own It: We take pride in our work, hold ourselves accountable, and follow through on our commitments.

Benefits (for full-time employees):

  • Unlimited Paid Time Off (PTO)
  • Paid Parental Leave
  • Company-funded 401k contributions
  • 100% health insurance coverage for employees and their families
  • Transparent, candid culture with 1:1 coaching, performance reviews, and consistent feedback

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Myriad360’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.