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Promotional Operations Specialist (Contract to Hire)

New Castle, Delaware

Who You Are

You are a detail-oriented operations professional who takes pride in delivering excellence the first time, every time. You thrive in environments where precision, organization, and follow-through matter, and you bring a proactive, collaborative mindset to every project. You understand that promotional items aren’t just “swag” — they’re an extension of the brand experience for clients, prospects, and employees alike.

About The Role

As the Promotional Operations Specialist, you will be responsible for managing branded promotional items, ensuring quality and consistency across every touchpoint, and supporting logistics for events and new hire onboarding. This role requires close collaboration with Marketing, HR, and the Facility Operations team. You’ll own inventory management, quality control, and shipping, while also supporting tradeshows, field events, and our Expeditor team as needed.

Other responsibilities include: 

  • Lead with meticulous execution to ensure all promotional items meet company standards for quality and brand consistency
  • Manage inventory, proactively tracking counts and coordinating reorders to prevent shortages
  • Fulfill, ship, and track internal and external swag requests, ensuring timely and accurate delivery
  • Partner with the HR Onboarding Specialist to prepare and deliver promotional items for new hires, creating a seamless and welcoming employee experience
  • Coordinate the preparation, shipment, and return of booth kits, marketing collateral, and promotional items for tradeshows and field events
  • Collaborate closely with Marketing, the Swag Coordinator, and Facility Ops to align on branding, event needs, and promotional strategy
  • Provide support to the Expeditor team on shipment coordination, tracking, and related logistics
  • Schedule and Coordinate deliveries for both internal integration teams as well as other departments including Account management, Project management, Order management team as needed
  • Provide daily quotes for pickup & deliveries for internal teams as needed
  • Serve as the Key escalation point for all logistics and configuration related questions from internal parties as needed
  • Complete ongoing security awareness training and comply with company policies to the requirements section
  • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
  • Other duties as assigned 

Desired skills and experience: 

  • 2+ years of experience in logistics, inventory management, event support, or related operations roles
  • Strong organizational and time management skills; able to manage multiple tasks and priorities with accuracy
  • High attention to detail with a natural commitment to excellence
  • Effective communicator and collaborator who thrives in a team-oriented environment
  • Familiarity with shipping, tracking, and inventory systems

Location: New Castle, Delaware

Schedule: Monday-Friday, 8:30 am to 5:00 pm 

Contract Type: 3 months contract with the possibility of conversion to full-time based on performance

Compensation: $23/hour on 1099 with possible overtime (Overtime rate is 1.5 times the hourly rate). If converted full-time, hourly rate is $23/hour with company benefits

Interview: Video interview followed by face-to-face in New Castle, Delaware

Must be based in the United States.  

A Little About Us 

Our mission is to challenge and enable our employees to achieve great things. 

We live and breathe our core values: 

  • We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge. 
  • Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best. 
  • Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results. 

We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability. 

Some of Our Benefits (For full time employees)

  • Unlimited Paid Time Off (PTO)
  • Incentive compensation plans for all employees
  • Company-funded 401k contributions
  • Zero-cost employer-covered health insurance 
  • Annual BYOD (Bring Your Own Device) reimbursement up to $500
  • Paid Parental Leave
  • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
  • Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with! 

Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $46,000- $47,840. Compensation in other geographies may vary. 

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 

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