Sales Operations Manager

About Us

The N2 Company is America’s leading publisher of community magazines. We’re proud of our award-winning media brands – they reach millions of readers in nearly every state and help great businesses connect with ideal clients – but we’re even more proud to provide supportive and fulfilling remote work opportunities for our people.

 

About The Role

The Sales Operations Manager will report directly to the Director of Sales Operations and play a pivotal role in supporting and enhancing the operational efficiency of The N2 Company. This role is designed to streamline sales processes, manage critical projects, train our team of franchisees, and drive operational improvements that support the growth of our products.

While the primary focus will be on the Real Producers and BeLocal products, responsibilities may expand or shift as business needs evolve.

This is a fully remote position. Interviews will be conducted via phone and video calls for your convenience. 

The Role in Action

• Oversee and execute technical and administrative tasks that optimize sales operations.
• Serve as a liaison between the Sales Operations and Communications teams, Region Managers, and other stakeholders to ensure seamless coordination.
• Support the Director of Sales Operations and Directors of Product Growth in executing strategic initiatives.

• Identify and analyze sales trends and key performance indicators (KPIs).
• Track product performance and uncover opportunities for improvement.
• Develop and present data stories, translating insights into actionable strategies for growth and operational efficiency.

• Lead engaging virtual training sessions via Zoom, ensuring clarity, motivation, and retention of key operational processes.
• Provide clear, structured instruction to support ADs and PPADs in implementing new tools and features effectively.
• Develop training materials, manage enrollment, and track participation.
• Ensure team members not only learn new skills but also retain and apply them to their daily workflows.

• Serve as a primary point of contact between the Sales Operations team and other departments, ensuring alignment and effective communication
• Support the successful rollout of new sales initiatives by effectively communicating changes and improvements across teams.

• Identify operational inefficiencies and propose data-driven solutions to improve workflows.
• Contribute to developing and implementing new tools, systems, and best practices that enhance sales productivity and product success.

 

The Ideal Candidate

We’re looking for someone who’ll hit the ground running with:

• A strong understanding of sales processes, data analytics, and operational workflows.
• A proven ability to train, lead, and motivate teams in a virtual setting (Zoom), ensuring clarity and information retention.
• Excellent communication and organizational skills, with the ability to collaborate across departments.
• An ability to create data stories that translate insights into actionable strategies for growth.

Skills and Qualities That Set You Apart: 

• Strong problem-solving skills with a continuous improvement mindset.
• Experience with LMS platforms, sales enablement tools, and process improvement initiatives.
• Proficiency in Google Sheets, Excel, and data visualization tools is a plus.

 

Benefits Designed with You in Mind

Health & Wellness

• Full health care coverage for you and your family.
• Complimentary basic dental coverage.
• Access to a licensed nutritionist to support your health and wellness goals.
• Employee Assistance Program (EAP) with complimentary mental health resources and additional support services.

Financial Security

• 401(k) plan with a company match to help secure your financial future.
• Financial planning services to guide you in achieving your financial goals.
• $7,000 contribution toward the purchase of your first home through our First-Time Homebuyer Program.

Paid Leave

• Paid time off, including a paid, week-long Holiday Break each year.
• Three-week paid sabbatical after four years of service.
• Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave.

Remote Work Support

• Monthly remote-work reimbursement to assist with home office and internet expenses.
• Flexible remote work options to suit your needs and lifestyle.

Additional Benefits

• Pet care insurance and discounts to help support your pets’ health and wellbeing.
• The opportunity to make a difference through N2GIVES, our program dedicated to fighting human trafficking and supporting other impactful causes.

 

Apply Today to Join Our Team!

At The N2 Company, we believe attitude matters just as much as skills. Our team thrives in a culture built on trust, respect, and humility. We’re proud to foster an emotionally healthy, collaborative environment where people genuinely enjoy working together and are passionate about their roles.

We prioritize professional growth and consistently invest in the development of our team members, promoting from within whenever possible. While we take immense pride in the work we do, we believe our culture is what truly sets us apart.

If you’re looking for a supportive, drama-free workplace that values both excellence and kindness, we’d love to hear from you. (Brilliant jerks need not apply.)

N2 is proud to provide equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, natural hairstyles, religion, gender, sexual orientation, gender identity or expression, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), HIV / AIDs status (or other medical or health conditions), status as a victim of domestic violence, assault, or stalking, marital status, political affiliation, military service, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. N2 conforms to the spirit, as well as complies with, applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, EEO also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.