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Operations Training Supervisor

Woodlake

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world with the largest portfolio of cannabis brands, supplying $1B+ worth of cannabis products per year from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

 

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

 

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world.

 

WHY YOU'LL LOVE WORKING AT NABIS!

  1. Competitive pay starting at $25.00 / hour, paid weekly.
  2. You'll work at the fastest-growing cannabis startup!
  3. Medical/Dental/Vision is offered to all full-time employees.
  4. Well-rounded co-workers and teammates that are all striving towards the same goal. Nabis maintains a fun and energetic culture!

 

The Role

The Operations Training Supervisor is responsible for developing, delivering, and maintaining training programs that ensure operational consistency, compliance, and high performance across Nabis warehouse operations. Reporting to the Central Operations Manager, this role partners closely with site leadership and frontline teams to onboard new hires, upskill existing employees, and reinforce standard operating procedures (SOPs).

The Training Supervisor sets clear performance expectations, translates operational requirements into effective training materials, and ensures employees are equipped to execute their roles safely, accurately, and efficiently. The ideal candidate is an excellent communicator, highly organized, data-driven, and comfortable working across multiple sites and teams in a fast-paced, evolving environment. The ideal candidate must have the ability to communicate effectively at various levels, can leverage data in decision-making and process proposals, and is a natural leader.

 

Responsibilities

  • Develop, maintain, and continuously improve training materials, including SOP documentation, onboarding guides, job aids, and process updates, ensuring alignment with central operating standards.
  • Deliver hands-on and classroom-style training for new hires and existing employees across warehouse functions, including inbound, outbound, inventory, transportation, and compliance related workflows.
  • Set clear expectations for performance, quality, safety, and compliance, ensuring employees understand both the “how” and the “why” behind operational processes.
  • Partner with site leadership to assess training needs, identify skill gaps, and design targeted training plans to improve productivity, accuracy, and service levels.
  • Observe employee performance on the floor and provide real-time coaching, feedback, and retraining as needed to reinforce best practices and SOP adherence.
  • Track and report on training completion, certification status, and post-training performance metrics, providing regular updates to the Central Operations Manager.
  • Support operational launches, process changes, and system rollouts by developing and deploying training plans that enable smooth adoption across teams.
  • Ensure all training programs support compliance with state and federal cannabis distribution regulations, safety requirements, and internal audit standards.
  • Collaborate with Central Operations, People, and site leadership to align training initiatives with operational goals, staffing plans, and performance expectations.
  • Maintain organized training records and documentation to support audits, compliance reviews, and continuous improvement efforts.
  • Gather feedback from trainees, supervisors, and operations leadership to improve training effectiveness and relevance.
  • Stay current on operational changes, tools, and industry best practices, updating training content and delivery methods accordingly.

 

Requirements

  • Must be 21 years or older to work in the cannabis industry 
  • Customer Service: 2+ years of experience
  • Last-mile distribution and logistics: 2+ years of experience
  • Associate degree OR 2 years relevant work experience 
  • Outstanding communication and people skills
  • Knowledge of manual and systematic warehouse movement 
  • Ability to lift 50 lbs., bend, stretch, and twist 
  • Ability to pass a pre-employment background check 
  • Monday - Friday on-site work availability 
  • Ability to work occasional weekend shifts 
  • Clean driving record 

 

Qualifications

  • Excellent organizational and leadership abilities
  • Outstanding communication and people skills
  • Collaborative problem-solving abilities
  • Detail-oriented and highly analytical work habits
  • Excellent time management skills
  • Low-ego, adaptable, and high EQ
  • Familiarity with routing-based software platforms
  • Able to have disciplinary conversations with employees
  • Familiarity with MS Office, Google Suite, and various business software (e.g., ERP, CRM)
  • Strong customer service, verbal/written communication, and interpersonal skills 
  • Must be able to multitask, meet deadlines, and perform duties with a high degree of accuracy and attention to detail
  • Video production/editing skills a major plus
  • Embodiment of Nabis Core Values 

 

 

Nabis is an Equal Opportunity Employer

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

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