Back to jobs

International Sales Support Specialist (Contract)

New York, NY (Remote)

About Nanit:

Welcome to Nanit, the high-growth baby tech company that is changing the way parents view their babies' wellness through the world’s most advanced baby monitor and parenting products. In 2016, the Nanit baby monitor revolutionized the industry with computer-vision and machine-learning capabilities that helped parents understand their baby’s sleep patterns and allowed them to achieve better sleep quality. Now, the company has become the leader in the connected parenting space, with an incredible customer base of highly-engaged parents who look to Nanit as a source of information and expertise on their parenting journey.

 

About the Role:

The International Sales Support Specialist will play a crucial role in supporting our global sales operations across LATAM, Canada, EMEA, and APAC. This position requires seamless coordination, top-notch service to distributors, retail partners, and customers, and a passion for working in a fast-paced, international environment. This diverse role involves managing order processing, customer inquiries, logistics coordination, and data analysis to drive sales growth and customer satisfaction.

 

What you'll be doing:

  • Process international orders, generate sales documentation and invoices, and coordinate logistics with global partners and distributors.
  • Analyze and report on key sales metrics, including sales performance, sell-through rates, and inventory levels, utilizing tools such as Excel, Google Sheets, and Looker.
  • Manage quarterly promotion calendar by market.
  • Coordinate international shipping and delivery schedules, ensuring compliance with local regulations and timely delivery of products.
  • Assist the international sales team with research into new and existing markets, including competitor analysis and identifying gaps and opportunities.
  • Work closely with the marketing team to ensure that product documentation, marketing materials, and sales tools are localized for specific international markets.
  • Attend international sales calls and ensure open action items are followed through and delivered to the customer in a timely manner

Who you are:

  • Strong analytical skills
  • Excellent customer service skills
  • Ability to work effectively with teams across different departments

What we are looking for:

  • 4+ years of experience in international sales, including order processing, sales documentation, invoicing, and logistics coordination.
  • Strong analytical skills to analyze sales data, generate reports, and utilize tools like Excel, Google Sheets, and Looker.
  • Ability to work effectively with cross-functional teams, including sales, marketing, logistics, and customer service
  • Proven ability to provide excellent customer service, build strong relationships with international distributors, and resolve issues efficiently.
  • Previous work experience in B2C, SaaS, E-commerce or high growth company

This position is open to Remote or NYC, Hybrid. Candidates located in the NYC Metropolitan area will be required to be in our NYC headquarters 3 days per week.

Salary Range: $31 - $35 hourly. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

Hours per week: 30-40 hours 

This role will start as a 6-month contract, with the possibility of transitioning to a full-time position upon completion.

 

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Nanit’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.