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Account Manager (US)

Palo Alto

Nanonets is transforming the way businesses work. Our AI platform takes the manual, messy, time consuming work — that bog down industries like finance, healthcare, supply chain, and more — and turns them into seamless, automated processes. What once took hours of human effort now takes seconds with Nanonets. Our client footprint spans across 34% of Fortune 500 enabling businesses across various industries to unlock the potential of AI in automating their business processes. 

More than 10,000 businesses trust Nanonets because we don’t just promise efficiency — we deliver it with unmatched accuracy, seamless integrations.

In 2024, we raised a $29M Series B led by Accel with continued backing from Elevation Capital and YCombinator, fueling our mission to reshape entire industries through intelligent automation. With revenues tripling year over year and a rapidly scaling global team, we’re not just imagining the future of work — we’re building it.

Read about the release here:

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The Role

Nanonets is seeking an Account Manager to own relationships with some of our most important enterprise and mid-market customers. Your single KPI will be Net Revenue Retention (NRR) — growing and expanding accounts while ensuring long-term success.

This role is ideal for someone who thrives at the intersection of relationship management, expansion strategy, and solution selling. You’ll work with C-level stakeholders to uncover new business units, geographies, and multi-product opportunities, while ensuring smooth renewals and long-term partnerships.

Roles and Responsibilities 

  • Manage and grow relationships across mid-market and enterprise accounts.
  • Build long-term account roadmaps, uncovering new business units and expansion opportunities.
  • Partner with executives and stakeholders to drive multi-product adoption and geographic expansion.
  • Negotiate renewals with a focus on multi-year, higher-value commitments.
  • Provide feedback to Product and Leadership teams on enterprise customer needs.
  • Track expansion ARR, renewal values, and overall account growth metrics.

Requirements and Skills 

  • 2+ years of experience in enterprise account management or customer success, ideally in SaaS or automation/AI solutions.
  • Proven track record in driving expansions, renewals, and multi-year commitments in enterprise accounts.
  • Experience working with C-level stakeholders and managing multi-product or multi-geo growth.
  • Strong communication, relationship-building, and negotiation skills.
  • Comfortable working in a fast-paced, startup environment with evolving processes.

Nice to Have 

  • Familiarity with workflow automation, AI, or data-heavy enterprise solutions.
  • Experience managing complex renewal/expansion motions across departments.

Hybrid role, (twice a week in our Palo Alto office), based in the Bay Area, CA. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is $100,000 - $130,0000 per year.

 

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