Sr. QA Engineer

Narvar is growing! We are looking for a Senior QA Engineer to join our Bangalore-based engineering team in a hybrid working model. You will play a key role in ensuring the quality and reliability of our products across platforms. This role involves designing test strategies, driving automation, and collaborating closely with cross-functional teams to deliver high-quality software at scale.

Day-to-day

• Own and drive QA efforts for major product modules end-to-end.
• Develop and maintain comprehensive test plans and automated test suites.
• Collaborate with Product and Engineering teams to define acceptance criteria and test coverage.
• Implement automation for API, backend services, and UI layers using modern frameworks.
• Proactively identify gaps in test coverage and performance bottlenecks.
• Lead bug triages, root cause analysis, and drive resolution with engineering teams.
• Ensure all releases meet high-quality standards through continuous integration and validation.
• Mentor junior QA engineers and champion quality best practices.

What we are looking for

• 4-7 years of QA experience with strong automation skills and a solid understanding of QA methodologies.
• Hands-on experience with test automation tools such as Selenium, Cypress, Playwright, etc.
• Proficient in scripting or programming (e.g., Python, JavaScript, or Java).
• Experience testing APIs and backend services in a microservices architecture.
• Comfortable with tools like Postman, Swagger, REST clients, and SQL for validation.
• Experience in CI/CD pipelines (GitHub Actions, Jenkins, CircleCI).
• Familiarity with Agile/Scrum and hybrid team collaboration.
• Strong communication skills and ability to work closely with cross-functional teams.

Bonus points

• Experience in e-commerce, logistics, or post-purchase platforms.
• Exposure to performance testing tools (e.g., JMeter, Gatling).
• Knowledge of cloud platforms (AWS preferred) and containerized environments (Docker, Kubernetes).
• Understanding of monitoring and observability tools (e.g., Datadog, ELK, Splunk).

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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