Sales Enablement Senior Manager

About Narvar

Narvar is scaling, and we’re seeking a dynamic and hands-on Sales Enablement Senior Manager to join our innovative Revenue Operations team. Reporting to the Head of GTM Enablement, you will be the dedicated partner to our Sales organization. You will design and deliver programs that directly elevate AE and BDR productivity across both new logo acquisition and customer expansion. This is a high-impact individual contributor role focused on enabling pipeline generation, sharpening sales execution, and ensuring field readiness as we launch new products and sell into new personas.

Who You Are

• AI First: You have embedded AI into your daily work to investigate and execute along with leveraging AI in workflows to drive measurable change in the field.
  
• Deep Curiosity & Scrappiness: You relentlessly dig into root causes of performance gaps, learn continuously, and create practical solutions that meet reps where they are.
• Data-Driven Outcomes: You leverage CRM data, Gong, win/loss, and frontline feedback to identify sales capability gaps and design targeted interventions to drive meaningful and tangible changes in the field.
• Field-First Orientation: You have empathy for reps and managers, translating challenges in the field into enablement that drives real productivity.
• Player-Practitioner: You excel at building content, running trainings, and facilitating role-plays turning methodology into behavior.
• Execution Bias: You focus on programs that move the needle on pipeline creation, win rates, and deal velocity, with measurable impact.
• Collaborative Partner: You work seamlessly with Sales, Marketing, Product Marketing, and Sales Ops to drive alignment and adoption of new plays.

What You’ll Do (Day-to-Day Responsibilities)

Pipeline Generation Enablement

• Build and reinforce skills in prospecting, account planning, and whitespace development.
• Operationalize account-based plays in partnership with Marketing.
• Partner with Sales Ops to align enablement with pipeline coverage targets and opportunity creation trends.

Sales Execution Excellence

• Develop and deliver training and playbooks on discovery, qualification (MEDDPICC), business case development, and closing skills.
• Run certifications, role-plays, and deal breakdowns that embed methodology into daily behaviors.
• Equip first-line managers with tools to coach effectively against key sales stages.

Product & Persona Readiness

• Translate product releases and new solutions into compelling field-ready messaging and objection handling.
• Build persona-based guides and plays that enable reps to engage diverse stakeholders with confidence.
• Drive launch enablement for new products and segments, ensuring rapid adoption in active opportunities.

Data-Driven Program Iteration

• Utilize AI technologies to scale analysis and derive insights that would not be possible with manual review.
• Continuously analyze performance data and rep feedback to identify execution gaps and create feedback loops for frequent iteration.
• Track impact of enablement programs against Bowtie metrics: opportunity creation (VM3/VM4), win rate (CR4), and sales cycle time (Δt4).

What You’ll Bring (Qualifications & Experience)

• 5–7 years in Sales Enablement AND customer-facing GTM roles within SaaS, with a focus on acquisition and expansion sales.
• Proven success designing, developing, and delivering enablement programs that improved pipeline creation, win rates, or ramp time.
• Integrated AI into key enablement and field workflows to improve productivity.
• Demonstrated experience with sales methodologies (e.g., MEDDPICC, Value Selling) and the ability to translate them into field behaviors and tangible outcomes.
• Strong content development, facilitation, and coaching skills.
• Proficiency with CRM (Salesforce), conversation intelligence tools (e.g., Gong), and enablement platforms.
• Excellent collaboration and communication skills with Sales, Marketing, and Product Marketing stakeholders.
• Comfortable operating as an IC in a high visibility role.

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1500+ other brands. With hubs in San Francisco, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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