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AI Program Implementation Lead – Lab Operations

San Carlos, CA

AI Program Implementation Lead – Lab Operations

This role focuses on scaling hyperautomation and AI-driven transformation within Lab Operations. The candidate will identify, analyze, and deliver high-impact automation use cases leveraging AI, GenAI, RPA, and Data Analytics, ensuring a structured roadmap, actionable business cases, and measurable return on investment (ROI).

Required Qualifications

  • Hands-on experience across AI, Data, RPA, and GenAI, with a broad understanding rather than specialization in a single area.

  • Experience managing a large cross-functional program implementation in an organization with multiple stakeholders

  • Experience in business analysis, process improvement, or automation within large organizations.

  • 2-3 years of experience in Biotech, Healthcare, or Life Sciences, with a focus on AI, Data, and Automation programs.

Key Responsibilities

  • Use Case Identification & Prioritization – Collaborate with Lab Operations, Engineering and Product teams to analyze business processes and identify inefficiencies and areas suitable for automation.

  • Automation Strategy & Roadmap – Develop and execute short- and long-term automation roadmaps aligned with business objectives in coordination with Lab Operations and Engineering.

  • Market exploration - Identify, assess and partner with AI-driven operation improvement companies that align with Lab Operations AI strategy including AI technology assessment and risk evaluations.

  • Stakeholder Engagement – Secure leadership buy-in through well-defined business cases demonstrating clear value.

  • Solution Design & Documentation – Collaborate with Engineering and operations teams and other stakeholders to define automation requirements aligning with regulatory compliance and industry standards.

  • Implementation program management - Lead implementation of the AI automation projects. 

  • ROI & Impact Analysis – Conduct ROI simulations and monitor post-implementation performance to measure business impact.

  • Workshops & Proof of Value (POV) Development – Organize automation idea sessions to showcase AI/RPA capabilities and explore new applications.

  • Risk Management & Compliance – Ensure all automation initiatives comply with industry regulations, including FDA, ISO, and GMP standards.

Core Competencies & Skills

  • Industry Knowledge – Familiarity with operational processes within Lab Operations.

  • Automation & Analytics Tools – Experience with AI/ML tools and frameworks.

  • Data-Driven Decision Making – Ability to perform exploratory data analysis (EDA) and "What If" scenarios to drive automation insights.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

San Carlos, CA

$112,700 - $140,000 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page 

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