Compliance Coordinator/Sr. Compliance Coordinator
Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Please note that we do not offer visa sponsorship for this position.
Role Summary
Are you looking to begin your Compliance career with an opportunity to join Life & Annuity Compliance? We are seeking a talented individual who is passionate about continuing to develop their professional expertise through learning more about Compliance and how what we do applies to other organizational processes.
The successful candidate will become part of the Regulatory & Risk Guidance (“R&RG”) team and will complete routine assignments to coordinate the workflow of all four Life & Annuity Compliance teams and perform anti-money laundering (“AML”) transaction monitoring processes. In this role you will primarily communicate with your immediate supervisor, other team leaders, and peers.
As part of our team, you will have the opportunity to apply the skills you have already gained through your work experience, while continuing to grow your business and compliance knowledge as you take the next step in your career journey. The main products handled by the Company are fixed life insurance, including indexed universal life insurance, along with living benefits, and fixed annuities, including fixed indexed annuities.
This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
Essential Duties and Responsibilities
- Accountable for the daily intake, logging, and assignment determination of all incoming Life & Annuity Compliance advertising requests, complaints, sales practice referrals, and fraud referrals.
- Contribute to the research, analysis, solution, and response to AML transaction monitoring applying acquired skills and theoretical knowledge to standard procedures.
- Use knowledge and skills for routine and ad-hoc tasks within internally established time standards.
- Work under general supervision with work reviewed periodically.
- Build relationships with internal peers.
- Handles routine assignments and identifies the need for exception to standard practices.
- Understands NLG values and Servant Leadership Tenets and actively integrates principles into daily work life.
- All other duties as assigned.
Minimum Qualifications
- 3 years Total Combined post-secondary education and relevant work experience.
- 3 or more years related work experience and a High School Diploma, OR
- 1 or more years related work experience and an Associate's Degree, Technical/ Trade School Certificate, or 2 or more years college-level coursework.
- Proficiency in Microsoft Office Suite.
- Ability to provide exceptional customer service through empathy, listening, and understanding client needs.
- Demonstrate tact and professionalism and the ability to interact with individuals.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment, with a high degree of accuracy.
- Ability to maintain confidentiality on sensitive matters.
- Strong organizational, time management, qualitative, and analytical skills.
- Effectively work in a team environment, closely collaborating with multiple teams and peers.
- This position currently offers an onsite work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
Preferred Qualifications
- Basic fixed life insurance and annuity experience.
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
Hourly Pay Range
$20 - $29 USD
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
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National Life Group
1 National Life Dr
Montpelier, VT 05604
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