Associate Director of Business Continuity and Disaster Recovery
Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.
Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.
Please note that we do not offer visa sponsorship for this position
Role Summary
We are seeking an experienced and strategic Associate Director of Business Continuity and Disaster Recovery to lead and oversee enterprise-wide resilience programs for our growing business. This leader ensures the company’s ability to maintain operations, safeguard policyholder interests, and meet regulatory obligations during disruptive events. The Director will manage critical vendor relationships, such as Everbridge and oversee program management within the RSA Archer platform. This role will also serve as a key liaison to the NLG Corporate Emergency Response Team (CERT) and the NLG Operational Risk Committee.
This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.
Essential Duties and Responsibilities
Strategic Leadership & Governance
- Provide thought leadership in the development, organization, monitoring, and reporting associated with the Business Continuity Management (BCM) and Disaster Recovery (DR) programs that ensures a clear and concise operating plans for the company
- Lead the enterprise-wide BCM framework aligned with ISO 22301, NAIC, FFIEC, and other relevant standards.
- Advise executive leadership, regulators, and auditors on organizational resilience and crisis readiness.
- Embed continuity planning into governance, enterprise risk management, and corporate strategy.
- Collaborate with business units to ensure individual business continuity activities are kept current and documented
Program & Vendor Management
- Manage the company’s Everbridge contract, ensuring readiness of crisis communication capabilities.
- Oversee use of software tools such as RSA Archer and Service Now for documenting, monitoring, and reporting on continuity and disaster recovery programs.
- Ensure consistency and quality across all BC and DR plans
Risk, Compliance & Regulatory Alignment
- Collaborate with the Operational Risk Committee to ensure continuity considerations are integrated into the enterprise risk framework.
- Partner with Compliance, Risk, Audit, and Legal to ensure readiness for audits and regulatory exams.
- Align BC and DR program activities with cybersecurity, compliance, and vendor risk management requirements.
Collaboration & Reporting
- Consult and advise senior and mid-level business and IT leaders in documenting and enhancing BC and DR strategies, evaluating business and IT risks, identifying program opportunities, and implementing effective and efficient solutions to manage or accept risk related to these programs.
- Build cross-functional partnerships with other business units and teams throughout the organization to deliver business results.
- Provide clear reporting and dashboards via Archer to executives, regulators, and committees.
- Build awareness, training, and accountability across business units and field partners.
Minimum Qualifications
- Education: Bachelor’s in Business Administration, or related field; Master’s preferred.
- Certifications: CBCP, MBCP, or equivalent strongly preferred.
- Experience:
- 8+ years in Business Continuity, Disaster Recovery, or Operational Risk with 2+ in leadership.
- Strong knowledge of life & annuity insurance operations and supporting investments.
- Experience with NAIC, FINRA, SEC, and state insurance regulatory frameworks.
- Hands-on proficiency in RSA Archer for business continuity and risk reporting.
- Skills:
- Exceptional leadership and communication skills, able to engage with executives, committees, and regulators.
- Analytical and organizational expertise with cross-functional influence.
Benefits
- Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!
Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.
Salary Pay Range
$106,875 - $156,750 USD
National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.
Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.
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National Life Group
1 National Life Dr
Montpelier, VT 05604
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