Job Application for Concierge at National Lutheran Communities & Services

The Village at Orchard Ridge – Where the Concierge Connect Residents, Families, and Smiles!

Job Title: Concierge
Job Type: Full-time
Shift: Day
Pay Range: $16.50 - $22.00/hour (Final offer based on your unique skills, experience, and professional background)

At The Village at Orchard Ridge, a National Lutheran Community, we’re redefining what it means to live and work in a retirement community. Here, every day is filled with warmth, connection, and opportunities to make a positive impact on the lives of our residents and their families! We’re searching for a friendly and organized Concierge to be the welcoming face of our community and help us create an inviting, supportive environment.

Why You'll LOVE Working with Us:

Be the Heart of Our Community: Greet residents, families, and guests with a warm smile and helpful attitude, making everyone feel at home.
Make a Difference: Your professionalism and positive energy set the tone for every visitor’s experience.
Team Spirit: Join a supportive, upbeat team that values collaboration, respect, and shared success.
Shape the First Impression: Take pride in being the first point of contact and delivering exceptional service every day.
Grow With Us: Access professional development opportunities and be part of an innovative, resident-focused community.

What You’ll Do:

Greet and assist visitors while maintaining the lobby area.
Answer the main-line switchboard; respond to inquiries, take messages, and route calls as needed.
Monitor designated emergency panels and alert appropriate staff as necessary.
Keep daily records of residents leaving and returning to the community.
Provide administrative support across the community as assigned.
Stay informed about community events, special scheduling, and other daily functions.
Perform other duties as assigned.

What We’re Looking For:

Flexibility and Adaptability: Ability to adjust to changing priorities and tasks in a fast-paced environment.
Multitasking Experience: Proven experience managing multiple tasks simultaneously.
Administrative Experience: Minimum of 2+ years in an administrative role.
Microsoft Proficiency: Strong skills in Microsoft Office Suite (Word, Excel, Outlook).
Communication Skills: Excellent written and oral communication abilities.
Confidentiality: Ability to maintain confidentiality of sensitive information.
Language Proficiency: Must be able to read, write, and communicate fluently in English.

As part of National Lutheran Communities and Services, we offer great PERKS and BENEFITS to promote a better quality of life for our team members.

Our Comprehensive Benefits Include:

Earn up to 5 weeks of PTO in your first year!
403(b) retirement plan with employer matching
Medical, dental, and vision insurance plans
Employer-paid life and disability insurance
Pet insurance to keep your furry friends happy
Team member recognition programs and discounted meals
Up to $4,000 annual tuition reimbursement to support your continued education

At The Village at Orchard Ridge, you’re more than a concierge—you’re the friendly face, the helpful hand, and an essential part of making every day extraordinary for our residents and their loved ones.

Apply today and become part of a community that values YOU!

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