Job Application for Concierge at National Lutheran Communities & Services

The Village at Orchard Ridge – Where Our Concierge Brings Residents, Families, and Smiles Together!

Job Type: PRN
Shift: 12-hour day shifts as needed
Pay Range: $16.50 - 22.00 an/hour (Final offer based on your unique skills, experience, and professional background)

Looking for a meaningful way to start 2026? Here’s your chance to make every day brighter for others — and for yourself! At The Village at Orchard Ridge, a National Lutheran Community, we’re redefining senior living with warmth, connection, and plenty of heart. Every day is an opportunity to share a smile, lend a helping hand, and make a real difference.

As a Concierge, you’ll be the heart of our community — the welcoming face who greets residents, families, and visitors with genuine care. You’ll help make every arrival feel special, every interaction meaningful, and every day full of purpose. If you love meeting new people, creating cheerful moments, and want flexible, fulfilling work, this is the perfect place to shine in the new year!

Why You'll LOVE Working with Us:

Be the Heart of Our Community: Greet residents, families, and guests with a warm smile and helpful attitude, making everyone feel at home
Make a Difference: Your professionalism and positive energy set the tone for every visitor’s experience
Team Spirit: Join a supportive, upbeat team that values collaboration, respect, and shared success
Shape the First Impression: Take pride in being the first point of contact and delivering exceptional service every day
Grow With Us: Access professional development opportunities and be part of an innovative, resident-focused community

What You’ll Do:

Greets and assists visitors along with assisting in maintaining the lobby area
Answers main-line switchboard; answers questions, takes messages and routes calls as required
Monitors designated emergency panels; alerts appropriate staff for concerns and occurrences
Keeps daily record of residents leaving and returning to community
May provide administrative support across community as assigned Keeps informed about community events, special scheduling and other daily functions
Performs other duties as assigned

What We’re Looking For:

Flexibility and Adaptability: Ability to adjust to changing priorities and tasks in a fast-paced environment
Multitasking Experience: Proven experience managing multiple tasks simultaneously
Administrative Experience: Minimum of 2+ years in an administrative role
Microsoft Proficiency: Strong skills in Microsoft Office Suite (Word, Excel, Outlook)
Communication Skills: Excellent written and oral communication abilities
Confidentiality: Ability to maintain confidentiality of sensitive information
Language Proficiency: Must be able to read, write, and communicate fluently in English

At The Village at Orchard Ridge, you’re more than a receptionist—you’re the friendly face, the helpful hand, and an essential part of making every day extraordinary for our residents and their loved ones.

Apply today and become part of a community that values YOU!

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This position is a PRN (as needed) role, meaning work hours are not guaranteed and will vary based on the community’s staffing needs. Are you willing and able to work on an as-needed basis with a flexible schedule?

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NLCS Applicant Demographic & EEO Questions

We value diversity and are committed to fostering an inclusive, respectful workplace. National Lutheran Communities & Services is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, Veteran status, or any other status protected by applicable law.

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Concierge

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NLCS Applicant Demographic & EEO Questions