Senior Product Designer, Donations

OVERVIEW

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide. 

Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

Intro to Position

As a Senior Product Designer, you will be involved in every aspect of the design process, from concept development to inspecting pixels just before launch. You will rely on a full range of design skills from interaction design to product design to prototyping. This role represents design on multidisciplinary project teams, working with researchers, product managers, and developers. Your job is to help inform product vision and foster positive digital experiences for millions of NPR consumers.

This is a union represented role covered under the terms of a collective bargaining agreement with NABET-CWA DMU. 

Responsibilities

• Strong ability to explain design decisions and elicit specific, useful feedback.
• Create elegant and useful design systems that define the digital experience across platforms.
• Effectively collaborates with adjacent disciplines to define vision for products or campaigns.
• Strong understanding of and proficiency with established and emergent industry standards, tools and best practices.
• Strong understanding of visual design elements and principles.
• Recommend and execute user research for new and existing products and make recommendations for change.
• Define design direction for highest-priority products.
• Apply established and emergent industry standards and best practices.
• Actively participates in design critiques and user research studies.
• Understand intended audience(s) and how they might be impacted by design decisions.
• Act on guidance and feedback effectively.
• Consume and act upon specific design goals and incorporate relevant research.
• Work closely with developers to help build prototypes and refine working products.
• Facilitate design thinking and co-creation sessions with relevant partners.
• Mentors designers with less experience.
• Conceptualize and direct end-to-end design experiences, qualitative studies, design systems/standards, campaigns, and/or collateral.
• Demonstrate an ability to balance innovation with pragmatism/ ability to accurately scope own work.
• Gather business requirements and translate them to audience-focused product or campaign goals.
• Identify cross-system dependencies and potential conflicts.
• Effectively work across multiple, related teams, systems, or projects.

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

Minimum Qualifications

• At least seven (7) years of Product Design experience, including mobile applications and mobile-friendly websites.
• Experience designing membership or subscription-based platforms, with a strong grasp of user motivations, paywall strategy, benefits communication, and conversion optimization across digital touchpoints.
• Skilled at communicating value through design, with an ability to simplify complex offerings (e.g., premium benefits, donor tiers, or station-member integrations) into intuitive, emotionally resonant experiences.
• Comfort working in mission-driven or member-supported organizations, where balancing organizational sustainability with user trust, equity, and transparency is central to design success.
• Expertise in working with interface design tools like Sketch or Figma.
• Working knowledge of modern HTML and CSS standards.
• Understanding of accessibility best practices.
• Experience working in an agile project methodology.

Work Location & Requirements

• Remote Permitted: This is a remote permitted role. This role is based out of our Washington, DC office but the employee may choose to work on a remote basis from a location that NPR approves.

Job Type

• This is a full time, exempt position.

Compensation

Salary Range: The U.S. based anticipated salary range for this opportunity is $125,646.49 -  133,298.36 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.

Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. 

Does this sound like you? If so, we want to hear from you.

#LI

NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

If you are a person with a disability needing assistance with the application process, please reach out to employeerelations@npr.org.

You may read NPR’s privacy policy to learn about how NPR may handle information you submit with any application.

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