Skills Development Specialist (Internal)

Application Deadline: Friday, July 11th

About The Role:

The Learning and Development team is looking for a Skills Development Specialist to join our growing department at Kensington. As one of our Skills Development Specialists, you’ll be one of the first faces that new hires see in the organization, and you’ll play a critical role in ensuring that every new team member has the knowledge, skills, and tools to achieve their sales goals and be a successful member of the Kensington team. Additionally, you’ll deliver ongoing training to the broader Kensington sales team to drive continuous improvement and success.

What You Will Be Doing:

• Deliver a range of workshops and activities on our internal systems, sales processes, and client service standards.
• Facilitate learning sessions for our Destination Expert new hires throughout their first few months at the organization, including in-person and remote training sessions.
• Provide one-on-one coaching to new hires, offering tailored guidance to accelerate their development.
• Assist new hires with uploads
• Confirm eLearning completion
• Run group coaching check-ins
• Assess new hires’ skills against established criteria and communicate their progress to relevant stakeholders.
• Provide regular feedback to new hires and other team members to support their professional growth.
• Work collaboratively with Kensington Sales Directors to align training efforts with organizational goals.
• Be an expert in using TMT and demonstrate its application effectively to others.
• Apply facilitation best practices and adult learning principles to ensure impactful training sessions.
• Assist team members with other learning and development duties, including LMS content management, scheduling, company-wide projects, professional development workshops, and technology training.
• Provide ad hoc support
• Serve as a company expert, embodying and championing Kensington's values, standards, and best practices.

You’ll Know It’s The Opportunity For You If:

• You get excited by the prospect of helping others thrive and watching them grow – you want to have a direct impact on people’s success.
• You have exceptional written and facilitation skills.
• You are an expert at using TMT and are confident in teaching others how to use it.
• You have regularly met or exceeded your KPIs in your current role.
• You are skilled at assessing the performance of others and providing constructive, actionable feedback.
• You have a high degree of personal accountability and excellent organizational and time management skills.
• You are energetic, patient, and calm, with a knack for engaging diverse learners.
• You can be in-office for one week per month for in-person training.

What You’ll Get In Return:

• A competitive salary and bonus eligibility.
• Exposure to almost every department within the organization and a chance to demonstrate your skills and abilities.
• Eligibility for the Navigatr FAM program.
• A strong emphasis on work/life balance.
• The chance to join a hard-working and collaborative team, with opportunities for coaching and professional growth.

Please speak to your manager before applying.